Accounts Receiable Manager

The Hire•Cranston, RI
•Onsite

About The Position

The Hire is partnering with an established Rhode Island-based organization to identify an experienced Accounts Receivable Manager to oversee the company’s accounts receivable, credit and collections functions. This is a hands-on leadership opportunity for someone who understands that successful receivables management is about more than collecting outstanding balances. The ideal candidate will combine strong accounting and credit-management skills with excellent judgment and relationship-building abilities, taking a thoughtful approach to customers while maintaining strong controls and protecting the financial interests of the business.

Requirements

  • Prior experience in Accounts Receivable, credit and collections, ideally with supervisory or management responsibility
  • Strong understanding of AR processes, account reconciliation, payment application and credit management
  • Experience managing commercial/B2B customer accounts strongly preferred
  • Strong customer-service mindset and ability to navigate sensitive payment conversations professionally
  • Sound judgment when balancing customer relationships with credit and collection requirements
  • Strong organizational skills and attention to detail
  • Comfortable working in a fast-paced, transaction-oriented environment
  • Strong communication, problem-solving and leadership skills
  • Ability to work collaboratively across accounting, operations and customer-facing teams

Nice To Haves

  • Experience with QuickBooks or comparable accounting/ERP systems is a plus

Responsibilities

  • Oversee the day-to-day Accounts Receivable function and provide leadership to AR and front-office staff
  • Monitor and reconcile daily accounts receivable activity, payments and customer balances
  • Manage collection activity through phone and email while maintaining positive, professional customer relationships
  • Evaluate new customer accounts, establish appropriate credit terms and coordinate account setup
  • Oversee the company’s credit approval process in partnership with senior leadership
  • Monitor aging reports and proactively address past-due accounts
  • Partner with customers to resolve billing discrepancies, payment issues and account questions
  • Escalate delinquent accounts appropriately and coordinate outside collection or legal activity when necessary
  • Oversee cash, check and credit-card payment processing and ensure accurate posting
  • Manage month-end AR procedures, including account review and customer statements
  • Maintain accurate documentation and appropriate controls surrounding credit and collections
  • Partner with operations and other departments to ensure accurate documentation and payment collection
  • Identify opportunities to strengthen AR processes, controls and overall efficiency
  • Provide coaching, direction and support to members of the team
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