Accounts Receivable Manager

Boostlingo

2d•Hybrid

About The Position

Boostlingo is seeking an experienced and results-driven Accounts Receivable Manager to lead and continuously improve its Accounts Receivable and Collections function. This role is a blend of hands-on execution and strategic leadership, responsible for the full receivables lifecycle, driving process efficiency through automation and AI tools, and acting as a liaison between Finance, Sales, and Account Management. The position reports directly to the Corporate Controller and offers a significant role in shaping world-class financial operations. The company is a high-growth, mission-driven language technology platform focused on interpretation and translation services, recognized as an Inc. Magazine Best Workplace for four consecutive years.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
5+ years of progressive A/R experience, with at least 2 years in a management or lead role.
Demonstrated ability to manage high-volume, complex billing environments — SaaS, usage-based, or subscription billing experience strongly preferred.
Strong command of A/R best practices: DSO management, aging analysis, credit risk assessment, and collections strategy.
Experience managing collection efforts, payment escalations, customer disputes, and delinquent account recovery strategies.
Proficiency with ERP or billing systems (NetSuite, Sage Intacct, QuickBooks Enterprise, or similar).
High Excel / Google Sheets proficiency; comfort working with large data sets and building management-level reports.
Clear communicator — written and verbal — with the ability to translate financial complexity for non-finance audiences.
Exceptional attention to detail paired with a bias toward efficiency and scale.
Proven leadership experience managing Accounts Receivable and Collections teams in a high-volume environment.
Strong understanding of A/R operations, collections strategies, DSO management, aging management, and cash application processes.
Advanced Excel / Google Sheets skills including pivot tables, lookups, formulas, and reporting automation; comfort working with large data sets and building management-level reports.
Experience building and maintaining AR dashboards and KPI reporting.
Strong analytical and problem-solving skills; fluency in the data that drives the function — DSO, aging buckets, bad debt trends, and cash forecasts.
Experience identifying and implementing process automation and AI tool opportunities applied to finance workflows.
Strong understanding of ERP or billing systems; NetSuite, Sage Intacct, QuickBooks Enterprise, or similar experience strongly preferred.
Familiarity with SaaS billing models, usage-based pricing, and recurring revenue environments.
Experience with Salesforce and customer success platforms.
Strong project management, organizational, and change management skills.
Collaborative leadership style with cross-functional partnership experience.

Nice To Haves

Experience leading AR or Collections teams within a SaaS, technology, or language services company.
NetSuite experience strongly preferred.
Experience managing AR portfolios with thousands of customer accounts.
Demonstrated success improving DSO, collection effectiveness, aging performance, and cash flow metrics.
Familiarity with AI or automation tools applied to finance workflows (e.g., AI-assisted collections, automated cash application).
Knowledge of customer credit review processes and risk assessment methodologies.
Experience partnering with legal counsel and third-party collection agencies.
Experience supporting external audits and working within SOX-adjacent control environments.
CPA, CMA, or relevant finance certification a plus.
Experience developing executive-level dashboards and KPI reporting.

Responsibilities

Manage the end-to-end A/R cycle: invoicing, collections, cash application, and reconciliation.
Ensure timely and accurate billing across a diverse client base with varying contract structures, payment terms, and billing frequencies.
Own the monthly A/R close process, including aging analysis, reserve calculations, and bad debt expense management.
Maintain DSO targets and proactively identify and resolve collection bottlenecks.
Develop and execute collection strategies tailored to customer segments, risk profiles, and account size.
Manage escalated customer accounts, payment plans, collection agencies, and legal recovery efforts.
Lead, mentor, and develop a team of A/R specialists, fostering a high-performance, accountable culture aligned with Boostlingo’s core values.
Set clear performance expectations, provide regular coaching, and conduct meaningful performance reviews.
Build team capacity to support business growth and evolving billing complexity.
Partner closely with Sales and Account Management to resolve billing disputes, improve the client onboarding-to-invoice experience, and reduce friction in collections.
Collaborate with Accounting, Revenue Operations, Finance leadership, Legal, and Executive Leadership on cash flow forecasting, revenue recognition, and audit preparation.
Serve as the primary A/R liaison for external auditors and banking relationships.
Identify and implement automation opportunities across the invoicing and collections workflow.
Champion adoption of AI-powered tools to improve efficiency, accuracy, and reporting speed.
Own A/R system configurations within our ERP/billing platform; partner with Finance Ops on system enhancements.
Develop and maintain dashboards and KPI reporting that give Finance leadership real-time visibility into receivables health.
Evaluate and improve AR workflows, policies, and procedures on an ongoing basis.