Accounts Receivable Manager, RCM

Team Select Home Care•Phoenix, AZ

11d•$60,000 - $75,000•Onsite

About The Position

The Accounts Receivable Manager, RCM is a position that manages the collections for all payers specific to the business unit(s). This position is responsible for all aspects of coordinating processes and ensuring execution with operations, clinical, compliance and the authorization team. In this role, you will report to the Senior Manager, RCM.

Requirements

Strong skill set in Microsoft Office products
Excels in high pressure environments
Attention to detail with excellent verbal and written communication skills
Strong time management skills
High School diploma
2+ year of medical collections experience
1+ year in leadership position
Requires the ability to write, dictate or use a keyboard to communicate directives
Utilizes proper body mechanics in multiple environments
Requires the ability to function in multiple environments
Prolonged periods of sitting at a desk and working on a computer

Responsibilities

Manage all aspects of team including hiring, termination, training, performance evaluations, time management, process management.
Oversees all aspects of collections for the RCM department
Analyze and observe AR functions and processes to ensure maximum workflow and productivity, communicating deficiencies as well as best practices to operation management
Assures billing, collection, denial, and reporting activities according to specific deadlines are met by each team member
Assures re-billings and/or adjustments are processed appropriately and timely
Maintains an accurate aging report of the department and understands issues in full
Report all potential issues to appropriate leadership
Maintain monthly aging calls with each branch to discuss ongoing issues
Maintain all write offs and ensure they are processed timely and accurately
Lead, coach, and mentor a scalable team through team building, constructive feedback, work delegation, and goal setting
Participates in efforts with other departments to define and maintain payer strategy
Participates in the Quality Assurance Performance Improvement process as requested by Clinical Supervisor/Director of Nursing/Regional Director
Interfaces with Compliance Department to ensure compliance with federal, state, and payer specific regulations
Audits current procedures to monitor and improve efficiency in department
Ensures that the activities of the collections team are conducted in a manner that is consistent with overall department protocol, and are following federal, state, and payer regulations, guidelines, and requirements
Participates in the development and implementation of operating policies and procedures
Reviews and interprets operational data to assess need for procedural revisions and enhancements; participates in the design and implementation of specific systems to enhance revenue and operating efficiency
Analyzes issues and regulations impacting billing, collections, and denials and identify resolutions to ensure these items are approved timely
Keep up to date with carrier rule changes and distribute the information within the practice
Attains goals as set forth in annual performance evaluation