Accounts Receivable Junior Associate
About The Position
The Accounts Receivable Associate is responsible for supporting day-to-day accounts receivable operations, including payment processing, cash application, account maintenance, and collections support. This role ensures customer payments are accurately recorded and applied, assists with resolving payment discrepancies, and helps maintain accurate customer account balances and receivable records. The position works closely with customers, internal departments, and the accounting team to support efficient cash collection processes and maintain the integrity of accounts receivable data.
Requirements
- High school diploma or equivalent required.
- Proficiency with Microsoft Office Suite, particularly Excel and Word.
- Strong attention to detail and accuracy.
- Ability to work effectively with numerical and financial data.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Customer service orientation and professional demeanor.
- Analytical and problem-solving abilities.
- Ability to work independently and collaboratively within a team environment.
- Willingness to learn and develop accounting and finance skills.
Nice To Haves
- Associate degree, bachelor's degree, or current enrollment in Accounting, Finance, Business, or a related field preferred.
- Prior accounting, bookkeeping, banking, customer service, or administrative experience is a plus.
- Experience working with financial transactions or customer accounts preferred but not required.
- Familiarity with accounting software or ERP systems such as QuickBooks, NetSuite, SAP, Oracle, or similar platforms is a plus.
- Basic understanding of accounting principles preferred.
Responsibilities
- Receive, process, and electronically deposit customer payments, including checks, ACH transactions, wire transfers, and credit card payments.
- Identify and verify electronic payments received through banking platforms.
- Accurately apply payments to customer accounts and open invoices within company systems.
- Identify and research partial payments, short pays, overpayments, and unapplied cash transactions.
- Maintain accurate customer account records and supporting documentation.
- Review accounts receivable reports to identify discrepancies and outstanding balances.
- Assist with customer account maintenance and updates as needed.
- Ensure transactions are recorded accurately and timely within accounting systems.
- Assist with review of aging reports and collection activities.
- Follow up with customers regarding past-due balances, missing remittance information, or payment discrepancies.
- Respond to customer billing inquiries and assist with issue resolution.
- Escalate complex account issues as appropriate.
- Assist with reconciliation of accounts receivable records to the general ledger.
- Support month-end and year-end accounting activities related to accounts receivable.
- Assist in preparing reports and documentation for management and audit purposes.
- Support efforts to improve receivables accuracy and collection effectiveness.
- Maintain organized financial records and documentation.
- Support departmental projects and process improvement initiatives.
- Perform other duties as assigned.
Benefits
- health insurance (medical, dental, and vision)
- paid time off
- paid sick time
- paid holidays
- 401(k) retirement plan with employer contributions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
