Accounts Receivable II
About The Position
About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we say… if it’s in the electrical power system, Shermco does it. Shermco Industries is seeking a detail-oriented Accounts Receivable II professional with business-to-business (B2B) receivable experience to support daily accounts receivable operations. This position is responsible for collecting outstanding balances, maintaining accurate customer accounts, resolving billing discrepancies, and supporting timely payment processing. The ideal candidate brings strong organizational skills, effective customer communication, and the ability to manage competing priorities. Shermco U.S. is seeking an Accounts Receivable II Specialist.
Requirements
- High school diploma or equivalent.
- At least 2 years of accounts receivable experience, including B2B collections.
- Working knowledge of accounts receivable processes, aging reports, payment application, and account reconciliation.
- Experience using accounting or ERP systems.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong organizational skills, attention to detail, and problem-solving ability.
- Effective written and verbal communication skills, including the ability to handle sensitive collection conversations professionally.
- Ability to work independently and collaborate across departments.
Nice To Haves
- Associate or bachelor’s degree in Accounting, Finance, Business, or a related field.
- Experience in utilities, energy, industrial services, or field service organizations.
- Experience supporting multi-entity or multi-location operations.
- Familiarity with SAP, Oracle, NetSuite, or similar ERP systems.
- Experience with AR automation and collections workflow tools.
Responsibilities
- Manage an assigned portfolio of customer accounts and follow up on past-due balances through phone and email communication.
- Review accounts receivable aging reports, prioritize collection activities, and document payment commitments and follow-up actions.
- Communicate with customers to resolve payment delays, invoice discrepancies, and account disputes while maintaining positive relationships.
- Coordinate with billing, sales, operations, and cash application teams to research and resolve outstanding account issues.
- Provide customers with invoices, account statements, and supporting documentation needed to process payments.
- Research unapplied payments, short payments, deductions, and credits; coordinate appropriate corrections.
- Identify delinquent or potentially high-risk accounts and escalate concerns to AR leadership.
- Support account reconciliations, month-end close activities, and collections reporting.
- Maintain accurate records of customer communications and collection activities within accounting systems.
- Follow established credit policies, collection procedures, and internal controls.
- Recommend improvements to collections workflows, account accuracy, and payment turnaround.
Benefits
- EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
