Accounts Receivable Credit Representative

Charlie's Produce•Seattle, WA

1d•Onsite

About The Position

Charlie's Produce is a privately owned wholesale produce company and the largest privately owned produce wholesaler on the West Coast. We are looking for like-minded individuals to help further our goal to enhance our communities through quality produce. The Accounts Receivable Credit Representative is responsible for Credit and Collection management of assigned customers. They should be comfortable working in a fast-paced environment, and must be able to effectively prioritize work to maximize performance. The Credit Representative works independently, ensuring accurate and timely reconciliation and deduction analysis of assigned customers.

Requirements

College Degree in related field and/or equivalent work experience in a similar role.
Excellent communication skills.
Ability to exercise sound judgement, and independent thinking.
Intermediate knowledge of MS Word/Excel
Intermediate data entry skills
Excellent written and verbal communication skills

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Review Aging of assigned accounts weekly
Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers
Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies.
Work with sales team to address customer issues
Develop and maintain customer relationships
Provide excellent customer service
Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion.
Prompt and professional responses to customer inquiries
Inform management of delinquent AR, aged deductions, and any other significant customer issues
Work with the cash application team to ensure proper payment processing and provide back up
Initiate refund process, other responsibilities as requested by supervisor
Complete special projects as assigned