Accounts Receivable & Credit Manager

Trelleborg Coated Systems US•Rutherfordton, NC

22h•Hybrid

About The Position

Trelleborg’s Engineered Coated Fabrics operation is a world leader in engineered polymer solutions for almost every industry globally. We are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Reporting to the Credit Director, the Accounts Receivable & Credit Manager is responsible for end-to-end accounts receivable activities, including cash application, credit monitoring, and active collections. This role serves as a subject matter expert within Accounts Receivable, owning complex customer accounts, managing past-due balances, supporting credit limit management, and partnering cross-functionally to optimize cash flow and minimize credit risk. The ideal candidate will bring a forward-thinking mindset, using data and emerging technologies to drive smarter credit decisions and continuous process improvement.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience)
5+ years of progressive accounts receivable, credit, or collections experience
Strong understanding of AR processes, credit risk management, and accounting principles
Demonstrated ability to independently manage collections, cash application, and customer disputes
Excellent communication and negotiation skills when interacting with customers and internal stakeholders
High attention to detail, strong organizational skills, and ability to manage multiple priorities
Advanced Excel skills, including pivot tables and lookups
Experience working with SAP or similar ERP systems
Experience in a multi-company or international environment
Prior experience supporting audits or SOX-controlled environments

Nice To Haves

Ownership and accountability
Analytical and risk-based thinking
Customer-focused communication
Persistence and follow-through in collections
Strong internal control mindset
Process improvement orientation
Cross-functional collaboration

Responsibilities

Own daily cash application activities, ensuring customer payments (checks, ACH, wire, credit card) are accurately and timely applied to the correct accounts
Independently manage customer portfolios, including proactive follow-up on past-due balances to reduce delinquency and improve DSO
Review AR aging reports regularly to identify risk, trends, and delinquent accounts requiring escalation
Monitor customer credit limits and recommend adjustments based on payment behavior, exposure, and risk assessment
Partner with Sales, Customer Service, and Operations to resolve billing issues, disputes, short-payments, and unapplied cash
Serve as a primary escalation point for complex AR, credit, and collection issues
Support customer master data maintenance and ensure credit-related documentation is complete and compliant
Prepare AR reconciliations, reserves, and supporting schedules for month-end close
Provide audit support, including documentation, walkthroughs, and explanation of AR processes and controls
Identify and drive process improvements to enhance AR accuracy, collection effectiveness, and credit risk management
Leverage AI and automation tools to modernize and streamline our accounts receivable processes, improving efficiency, accuracy, and cash flow