Accounts Receivable/Credit Coordinator

Starin Marketing Inc • Chesterton, IN

12d • Hybrid

About The Position

The Accounts Receivable/Credit Coordinator is responsible for generating and sending invoices, monitoring for overdue payments, following up on outstanding balances, resolving customer inquiries, reconciling accounts, processing payments, and preparing reports. Additional responsibilities include enforcing credit policies and minimizing bad debt by assisting in evaluating customers’ credit worthiness.

Requirements

• High School Diploma or GED required; Bachelor’s in Accounting or Finance preferred.
• 3+ years of relevant experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook); SAP or similar general ledger software a plus.
• Strong communication and interpersonal skills.
• Demonstrate integrity and uphold ethical standards.
• Able to work independently and in a team; demonstrates integrity and professionalism.
• Highly organized, detail-oriented, and customer-focused with strong problem-solving and analytical skills with a keen focus on customer experience.

Nice To Haves

• Prior experience with sales tax solutions, such as Avalara or Vertex is a plus.

Responsibilities

• Post customer payments received via check, credit card, wire and lockbox
• Process credit card payments
• Prepare and communicate daily reports related to incoming payments
• Create and distribute customer communications (invoices, credit memos, statements, etc.)
• Request, collect and apply sales tax exemptions as required
• Assist Department Manager with collections and payment plans, as needed
• Conduct credit checks on new and potential customers
• Identify and report on customer accounts with poor payment history
• Maintain confidentiality of Creditsafe information and records
• Research and resolve outstanding account issues for customers
• Provide internal and external customer service
• Participate in department and company initiatives and projects
• Ensure company policies and best accounting practices are followed
• Will be required to perform other duties as requested, directed or assigned

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance, Short-term and Long-term Insurance
• 401(k) with matching
• Costco Membership
• 11 Paid Holidays and generous Paid Time Off (PTO)
• Bereavement, Jury Duty, FMLA, and 8 hours Volunteer Time Off (VTO)
• Internet allowance reimbursement
• Voluntary Benefits through MetLife (i.e. critical illness, term life insurance for family members, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED