Accounts Receivable & Credit Manager
About The Position
At PSS Cross Country Infrastructure Solutions, every team member plays a critical role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward. The Accounts Receivable & Credit Manager will lead enterprise-wide credit risk, collections strategy, cash application discipline, and receivables performance across multiple operating entities. This is a strategic, hands-on leadership role focused on optimizing working capital, reducing DSO, strengthening credit governance, and building scalable AR processes that support continued growth. This position reports to senior finance leadership and operates in a fast-paced, multi-entity environment.
Requirements
- Proof of eligibility to work in the U.S. (e.g., Social Security card, passport, or other acceptable I‐9 documents)
- Bachelor’s degree in Finance, Accounting, or related field
- 5+ years of progressive experience in AR, credit, or collections leadership
- Strong supervisory experience
- Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reconciliation)
- Deep understanding of billing, collections, cash application, and credit procedures
- Experience working within ERP/accounting systems
- Strong written and verbal communication skills
- Demonstrated success improving collection performance and managing KPIs
Responsibilities
- Credit & Risk Management Evaluate and approve credit limits for new and existing customers
- Conduct ongoing credit reviews (minimum semi-annually) based on revenue trends, payment history, margins, financial statements, and Days to Pay (DTP)
- Develop and enforce enterprise-wide credit policies
- Manage credit exposure and mitigate bad debt risk
- Oversee national account setup and compliance standards
- Oversee invoicing accuracy, billing processes, and receivable processing
- Drive timely collection of outstanding receivables
- Monitor and reduce DSO and aging balances
- Implement structured escalation processes for past-due accounts
- Negotiate payment plans when appropriate
- Partner with Sales leadership on high-risk accounts
- Coordinate resolution of uncollectible accounts
- Ensure all cash is posted timely and accurately
- Resolve unidentified or unapplied cash within 48 hours
- Track unapplied cash trends and implement corrective processes
- Oversee End-of-Month consolidated invoicing
- Ensure all active accounts contain current and meaningful system documentation
- Reconcile intercompany accounts weekly
- Prepare monthly AR performance reporting for senior leadership
- Develop KPI dashboards (DSO, Aging %, Unapplied Cash %, Collection Effectiveness Index, etc.)
- Provide analytical insight into trends and credit risk exposure
- Support working capital forecasting initiatives
- Identify and implement system enhancements to improve payment behavior
- Build scalable workflows within ERP systems
- Strengthen internal controls over billing and receivables
- Drive automation initiatives where appropriate
- Lead and develop AR team members
- Set clear performance expectations and measurable KPIs
- Conduct regular performance and KPI review meetings
- Participate in departmental planning and strategic initiatives
- Foster a culture of accountability, transparency, and execution
Benefits
- PPO Medical & Dental Plans
- Vision Insurance
- Company-Paid Basic Life & AD&D
- Voluntary Life & AD&D
- Short- and Long-Term Disability
- Flexible Spending Accounts (FSA) for Health & Dependent Care
- Generous 401(k) with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
