Accounts Receivable & Credit Specialist

Truewerk•Denver, CO

9d•$60,000 - $70,000

About The Position

TRUEWERK is looking for an Accounts Receivable & Credit Specialist in Denver, Colorado to support day-to-day accounts receivable operations across both direct-to-consumer (DTC) and wholesale (B2B) channels. This role is responsible for accurate cash application, credit administration, and proactive collections, while periodically reviewing billing activity to ensure accuracy and completeness. The position plays an important role in supporting cash flow, managing credit risk, and helping ensure AR processes, controls, and reporting scale effectively with the company’s growth. Our ideal candidate will demonstrate strong attention to detail and organization, communicate clearly and professionally with internal teams and external customers, and effectively manage competing priorities in a fast-paced environment. From daily cash application to credit reviews and proactive collections, you’ll keep the engine running and the numbers tight.

Requirements

2–5 years of experience in accounts receivable, credit, or collections
Experience supporting both DTC (ecommerce) and B2B (retail/wholesale) customers
Experience with Large ERP systems like NetSuite, Microsoft Dynamics, SAP, etc. (NetSuite preferred)
Intermediate to Advanced Excel / Google Sheets skills
Beginning to intermediate Shopify experience
Working knowledge of AR aging, credit terms, and collections best practices

Nice To Haves

Experience in a hardgoods or softgoods industry such as apparel, footwear, outdoor, or consumer goods. Apparel experience is strongly preferred.
Familiarity with wholesale deductions, chargebacks, and compliance programs
Exposure to GAAP concepts and month-end close processes

Responsibilities

Process and reconcile daily AR activity across DTC and wholesale channels
Review customer invoices, credits, and adjustments for accuracy
Apply customer payments (ACH, wire, check, credit card) and resolve unapplied cash
Monitor AR aging, identify past-due balances, and investigate discrepancies
Resolve chargebacks, deductions, returns, allowances, and short pays common to apparel and wholesale customers
Maintain accurate customer account records and supporting documentation
Support month-end close activities, including AR reconciliations and reporting
Set up and maintain customer accounts, payment terms, and credit limits
Review credit applications and supporting documentation for B2B customers
Perform routine credit reviews using financial information and credit reports (e.g., D&B)
Monitor customer credit exposure and compliance with approved limits
Place and release credit holds in alignment with company policy and business needs
Partner with Sales and Operations to balance growth objectives with credit risk management, partnering closely with the Accounting Manager
Manage proactive collections for wholesale accounts and other non-DTC receivables
Contact customers regarding overdue balances and follow up on payment commitments
Track and document collection activity and dispute resolution status
Collaborate cross-functionally to resolve issues impacting timely payment
Escalate delinquent or high-risk accounts as appropriate
Prepare AR aging, collections status, and credit exposure reports
Identify trends related to deductions, disputes, and customer payment behavior
Assist with process improvements to enhance efficiency, accuracy, and cash flow
Support audit requests and internal controls related to AR, credit, and collections