Accounts Receivable – Credit Associate
About The Position
The Accounts Receivable – Credit Associate plays a key role in keeping customer accounts accurate and up to date. In this position, you’ll manage billing and collections, apply payments, resolve customer questions, and partner with internal teams to support timely cash flow. You’ll work directly with customers to address past-due balances, ensure credit terms are followed, and help maintain strong business relationships. This role is ideal for someone with accounts receivable or credit experience who enjoys problem-solving, collaboration, and delivering great customer service while supporting the overall financial health of the organization.
Requirements
- Associate degree in Business or equivalent credit/collections experience
- Strong verbal and written communication skills
- Proficiency with Microsoft Office or equivalent software
- Comfortable working in accounting systems and adapting to system updates
- Basic understanding of accounting principles
- Strong attention to detail and ability to manage multiple priorities
Responsibilities
- Manage assigned accounts receivable collections using independent judgment to meet collection goals
- Prepare and recommend account write-offs with supporting documentation
- Initiate and manage collection correspondence, including final payment demands
- Monitor bankruptcy filings and take appropriate action on impacted accounts
- Coordinate monthly billing cycles, ensuring invoices, statements, and aging reports are accurate and timely
- Provide customer service support related to credit, billing, and payment inquiries
- Review accounts for unapplied payments or credits and ensure proper application
- Support the Accounting Manager and Senior Collector with billing cycles and mailings as needed
- Communicate credit policies and procedures to internal teams
- Work with customers on declined credit card payments and protect lien rights when applicable
- Decline new sales when accounts are significantly past due, following established guidelines
Benefits
- Medical, Dental, and Vision Coverage
- Health Savings account/PPO options
- Life Insurance and AD&D
- Disability, Accident, and Critical Illness
- PTO accrual each pay period
- Paid Holidays (6/year)
- 401(k) Match
- Yearly Performance Reviews
- Employee Wellness Events
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
