Accounts Receivable Coordinator

Aston Carter • Decatur, GA

5d • $22 - $24 • Hybrid

About The Position

We are seeking a detail-oriented Accounts Receivable Coordinator responsible for managing a portfolio of complex accounts across multiple sales channels. This role involves initiating customer communications, generating delinquent notices, performing account adjustments, reconciliations, and monthly reporting. The successful candidate will drive process improvements that enhance business and customer experiences while recommending and leading operational excellence initiatives.

Requirements

• 4+ years of experience in Accounts Receivable / Credit & Collections.
• Experience in driving changes and process improvements.
• Strong analytical and technical skills, particularly in Outlook and Excel (Pivot Tables, X-lookups).
• Oracle experience is highly preferred.

Nice To Haves

• Bachelor's degree is a plus.
• Bilingual skills are a plus.

Responsibilities

• Manage Accounts Receivable portfolio of complex accounts across multiple sales channels, driven by work queue strategies.
• Initiate customer calls and generate delinquent notices.
• Perform account adjustments, reconciliations, and generate monthly reports.
• Evaluate and identify opportunities to improve processes and enhance business and customer experiences.
• Recommend and lead initiatives to achieve operational excellence and continuous improvement in collections and customer service.
• Think strategically and act operationally to manage risk and align future direction with priorities.
• Participate in and support system improvements to streamline the collection process.
• Work with cross-functional teams to identify problems and process gaps, proposing creative solutions to improve processes.
• Manage trends of unpaid balances and collaborate with internal and external customers to recommend solutions.
• Research and resolve unpaid and short-paid balances, pricing discrepancies, deductions, misapplied payments, and credit memos.
• Develop and maintain knowledge of rebates and promotional programs relevant to your accounts.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level