Accounts Receivable Collections Specialist

POLITICO•Arlington, VA

About The Position

POLITICO is seeking an Accounts Receivable Collections Specialist to join our team. The Accounts Receivable Collections Specialist will be responsible for processes, transactional accuracy and efficiency of the billing cycle. The ideal candidate will be an integral member of the Accounts Receivable Finance Operations team and will ensure the timely execution of day-to-day activities.

Requirements

B.A./B.S. in Finance, Business Administration or similar fields as well as 2+ year of relevant work experience
Strong initiative and ability to work in a fast paced, high pressure environment.
Able to think clearly and reach well founded conclusions and articulate ideas concisely.
Ability to build strong internal/external business partnerships.
Excellent organizational skills and attention to detail
Able to work under tight timelines and prioritize work as needed.
Comfortable working with new Generative AI tools to find new solutions to common problems and identify tasks and workflows that can be automated.

Nice To Haves

Fluency in ability to interact with Generative AI LLM tools and writing effective prompts to find business solutions is a plus.
Preferred experience with CRM system(s), Microsoft Office Excel, Salesforce, Certinia, Workday and database applications.

Responsibilities

Lead in the role of driving up our success with collection efforts on past due subscription accounts receivables and invoices.
Post customer payments by recording cash, checks, wires, and credit card transactions.
Apply customer payments to invoices in Salesforce CRM system.
Manage Politico customer vendor forms and online vendor portal submissions with full and complete accuracy.
Complete business required compliance forms and documentation promptly to ease business transactions.
Enter all specific client and sales data into Salesforce and invoice clients in accordance with the contract terms and requirements to receive timely payments.
Ability to write professional business emails and communicates clearly with customers.
Verifies and resolves validity of account discrepancies by obtaining and investigating information from Sales, Invoicing, Collections records, and through Customers outreach, when necessary.
Protect organization's value by keeping information confidential.
Respond to complex invoice inquiries, customer complaints and process transactions of payment as required to meet customer expectations.
Ability to communicate technical issues and requirements to the technology team for updating and improving CRM workflows and workstreams. Example: creating tickets in JIRA task manager.