Accounts Receivable & Collections Specialist

Alco designs • Gardena, CA

1d • Onsite

About The Position

Alco Designs is seeking a dependable and detail-oriented Accounts Receivable & Collections Specialist to join our team. This role requires someone who is highly organized, confident communicating with customers, and proactive in managing and collecting outstanding balances. This is not a passive AR role. We are looking for someone who will consistently follow up, stay on top of aging accounts, and take ownership of the collections process while maintaining professionalism.

Requirements

• 3+ years of Accounts Collections and AR experience required
• Proven ability to consistently follow up on and collect past due balances
• Comfortable handling collections conversations in a firm, professional manner
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to prioritize and manage multiple tasks
• Strong written and verbal communication skills
• Professional demeanor with customer-facing experience
• Proficiency in Microsoft Excel, QuickBooks, and basic accounting systems
• Ability to handle confidential information with discretion

Nice To Haves

• Persistence and strong follow-up skills
• Confidence in collections and payment conversations
• Attention to detail and accuracy
• Problem-solving and accountability
• Clear, professional communication
• Organization and time management
• Reliability and consistency
• Someone who takes ownership of Collections and AR and does not let things slip through the cracks
• A proactive communicator who is not afraid to follow up multiple times to get payment resolved
• A reliable, long-term team member who wants to grow with the company

Responsibilities

• Prepare, review, and issue customer invoices accurately and on time
• Monitor AR aging and proactively follow up on past due accounts
• Conduct consistent collections outreach via phone and email
• Communicate clearly and professionally to secure payment and resolve delays
• Escalate overdue accounts as needed and provide regular status updates
• Investigate and resolve billing discrepancies efficiently
• Ensure all applicable charges (freight, tooling, materials, etc.) are properly invoiced
• Maintain accurate records of communications and collection efforts

Benefits

• Competitive salary
• Training & development
• Bonus based on performance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed