Accounts Receivable / Collections Specialist

ID Technology•Ft. Worth, TX

1d•Onsite

About The Position

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. Pro Mach is seeking a talented Collections Specialist to join their Labeling and Coding Team to reduce aging receivables and enhance the cash conversion cycle.

Requirements

Two or Four-year degree in Accounting or related field
2+ year’s experience in collections; experience handling multiple regions and/or divisions preferred
Knowledge of billing and collections procedures
Accounts Receivable knowledge/experience a plus
Strong attention to detail, goal oriented
Intermediate knowledge of Excel; spreadsheets, pivot tables and import/export files
Intermediate knowledge of ERP and/or Accounting software programs
Excellent customer service and relationship management skills
Excellent written and verbal communication skills
Ability to prioritize and manage multiple responsibilities
Good organizational skills, self-motivated, requires minimal supervision

Responsibilities

Communicate with customers via calls and/or correspondence to collect on past due invoices.
Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining Customer calls, account adjustments, and small balance write offs.
Accountable for reducing delinquency for assigned customer accounts.
Enlist the efforts of the Division Controller, Sales Team and Management when necessary to accelerate the collection process.
Must communicate & follow up effectively with the Division Controller and Division Management regarding the status of customer accounts on a timely basis.
Establish and maintain effective and cooperative working relationships with the Division, Customers and AR Team.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.