Accounts Receivable Clerk

INTERIOR EXTERIOR BUILDING SUPPLY LP•New Orleans, LA

13d•Onsite

About The Position

Interior Exterior Building Supply Company is seeking an experienced Accounts Receivable Clerk to join our accounting team. This position plays a critical role in managing high-volume customer accounts, applying payments accurately, and resolving account discrepancies in a fast-paced corporate environment. The ideal candidate will have strong experience in cash application, reconciliations, and contractor/commercial account management, with the ability to navigate complex billing structures, short payments, and account disputes. This role requires accuracy, urgency, and strong communication skills.

Requirements

Minimum 3–5 years of Accounts Receivable experience required in a high-volume environment.
Strong knowledge of cash applications, payment allocation, account reconciliation, and collections support.
Ability to investigate and resolve complex payment discrepancies and short-pays.
Strong attention to detail with excellent auditing and problem-solving skills.
Proficiency in ERP/accounting systems and Microsoft Excel.
Ability to prioritize and manage multiple accounts in a deadline-driven environment.
Strong communication skills with the ability to work effectively across branches and departments.

Nice To Haves

Experience in building materials, construction, distribution, or industrial supply strongly preferred.
Experience handling contractor accounts, commercial billing, lien waivers, or job-based invoicing is a plus.

Responsibilities

Process and post daily customer payments, including checks, ACH, wire transfers, and credit card transactions.
Manage incoming funds through various third-party payment portals and customer-specific remittance systems.
Apply payments accurately to customer accounts and specific invoices, ensuring proper allocation of funds.
Reconcile daily cash receipts and payment batches to verify posting accuracy and identify discrepancies.
Research and resolve short-pays, unapplied cash, duplicate payments, and billing discrepancies.
Review and audit customer accounts to ensure balances are accurate and current.
Work directly with customers, contractors, and internal branch teams to resolve billing questions and payment issues.
Collaborate closely with credit, sales, dispatch, and branch personnel across multiple locations to clear disputes and maintain account accuracy.
Support collections by assisting with aging review, account follow-up, and identifying delinquent balances.
Maintain detailed records of payment activity, disputes, and account resolutions.
Ensure compliance with company policies, accounting standards, and internal controls.