Accounts Receivable Clerk

Aston Carter•Montreal, QC

10d•CA$23 - CA$30•Hybrid

About The Position

This accounts receivable clerk role focuses on supporting collections and customer service activities, managing incoming calls and the general email inbox, and contributing to daily operations related to payments and bank reconciliations. The person in this position plays a key role in maintaining strong client relationships by providing timely, accurate, and professional follow-up on inquiries and payments.

Requirements

At least 1 year of experience in a collections, accounts receivable, or customer service role.
Basic Excel skills, including understanding how to filter data and look up information in spreadsheets.
Strong customer service and communication skills with a professional, solution-oriented approach.
Good organizational skills and the ability to handle multiple tasks simultaneously.
Ability to take structured notes during training and use them as a reference.
Comfort asking questions and understanding how individual tasks fit into the overall accounts receivable process.
Ability to work effectively within an accounts receivable team.

Nice To Haves

Experience with SAP or other integrated management systems.
Knowledge of account reconciliation processes.
Experience with cash application and payment posting.
Additional experience in accounts receivable, collections, or a contact center environment.
Ability to adapt to a hybrid work setting and manage time independently.

Responsibilities

Answer incoming phone calls and route them to the appropriate team members.
Act as the main point of contact for the general email inbox and distribute messages to the right contacts.
Respond to customer requests promptly and professionally, providing clear information and appropriate follow-up.
Perform collections for smaller customers, including processing credit card payments.
Assist with the deposit of cheques and ensure amounts are recorded accurately.
Prepare customer remittances and match them to bank statements to ensure accurate posting of payments.
Use Excel to filter, analyze, and verify financial data related to accounts receivable.
Participate in collections and accounts receivable activities in line with established processes.
Take detailed notes during training sessions and refer to them when performing daily tasks.
Ask questions and seek clarification when needed to fully understand processes and their impact on overall operations.
Collaborate closely with the accounts receivable team to manage increased workload and meet deadlines.