Accounts Receivable Clerk

Hilton New Orleans Airport • Kenner, LA

1d

About The Position

Assist in processing billing for Hotel guests and functions.

Requirements

• Ability to access and accurately input information into a computer using various computer software programs (Excel and Word)
• Maintain an open line of communication between guests, team members and management
• General knowledge of accounting operations, aptitude for figures
• Office machines: operate calculator/10-key by touch, copier, fax, telephone
• Ability to effectively deal with guest and team members concerns in a friendly and positive manner and listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions
• Ability to listen effectively and to speak and write English clearly.
• Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after team member begins work.
• High School graduate or equivalent required

Nice To Haves

• Finance and Accounts Receivable experience preferred.

Responsibilities

• Prepare daily receivables from event contracts, post in system and balance totals to general ledger.
• Responsible for handling all questions and concerns related to City Ledger charges, conduct thorough research to develop the most effective solution and negotiate results. Listen and extend assistance in order to resolve problems.
• Review all final statements with sales contracts for accuracy. Make the necessary corrections and mail to the customer every 3 to 5 business days.
• Responsible for handling (second on old discretion).
• Assist credit department in resolving outstanding balances gathering the appropriate backup needed.
• File and store City Ledger information on a regular basis (i.e., daily, weekly, monthly)
• Assist office in any other administrative duties as needed.
• Perform any duties and responsibilities asked by Accounting Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED