Accounts Receivable Clerk

Servpro•Bear, DE

10d

About The Position

Are you seeking a dynamic career with a leading fire and water clean-up and restoration company? SERVPRO of Bear New Castle is looking for an experienced Accounts Receivable Specialist to join our team. If you're passionate about excellence and thrive in a dynamic workplace, apply today and take the first step toward a rewarding career with SERVPRO of Bear New Castle. We're dedicated to providing our employees with the tools and support needed for success. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

Proven experience as an office manager or in a similar administrative role.
Excellent organizational and multitasking abilities.
Strong attention to detail and problem-solving skills.
Proficiency in Microsoft Office Suite and other office management software.
Outstanding communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
High level of integrity and confidentiality.

Nice To Haves

Knowledge of HR practices and procedures (preferred but not required).

Responsibilities

Process customer payments according to company policy.
Monitor customer accounts for non-payment, skipped invoices, and partial payments.
Communicate with customers to make payment arrangements and resolve inquiries.
Enter information into our Servpro Workcenter 2.0 software system.
Complete daily, weekly, and monthly closing reports.
Investigate and resolve customer inquiries promptly.
Submit accounts to management for bad debt write-off.
Email invoices to customers for payment.
Monitor customer account details for non-payments, delayed payments, and other irregularities.
Manage outside collection accounts as well as any legal accounts.
Answer phones.
Perform other tasks as required.
Accept additional responsibilities willingly.
Cross-train on all systems to ensure accuracy.
Follow management policies and procedures.