Accounts Receivable Clerk - Harbor Wholesale

Harbor Foods Group•Lacey, WA

30d•$24 - $26•Onsite

About The Position

Overview General Summary: The Accounts Receivable Clerk plays a critical role in ensuring the accurate and timely processing of customer payments, maintaining account integrity, and supporting departmental initiatives. This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a professional manner. This position is onsite in Lacey, WA Compensation: $24.43 - 25.69 /hour Hourly: Full-Time Benefits Summary: Benefits for Harbor Team Members include vacation, sick time, personal floating holiday, paid holidays, medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and some great Harbor perks Key Responsibilities

Requirements

Strong knowledge of Accounts Receivable principles and practices, including cash application, collections, and reconciliations.
Ability to maintain confidentiality and handle sensitive information with discretion.
Proficient in basic math.
Skilled in Microsoft Office Suite; strong 10-key and keyboarding proficiency required.
Excellent analytical and problem-solving abilities with attention to detail and accuracy.
Ability to work independently while fostering collaboration within the team.
Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Exceptional communication skills and a commitment to delivering outstanding customer service.
High School Diploma required
1-3 years of professional experience in Accounts Payable, Accounts Receivable, or Accounting is required.

Nice To Haves

Experience with Microsoft Dynamics NAV preferred but not required.
A.A. in business or related classes appreciated but not mandatory.

Responsibilities

Accurately process high-volume customer deposits, including ACH, checks, EFTs, credit cards and reconcile daily cash receipts to ensure accuracy.
Provide copies of invoices, address past due balances, update licenses and confirm account status
Maintain positive customer relationship through timely and professional
Process returned payments and maintain accurate records including documenting reasons for returns and coordinating resolution with customers.
Update and maintain customer information in compliance with company standards and data privacy regulations.
Review customer statements and initiate collection calls for overdue accounts, document collection efforts and outcomes in the system.
Escalate high-risk or delinquent accounts to the direct supervisor with support documentation for review.
Collaborate with internal departments such as Sales, Customer service and Accounting to resolve account discrepancies and customer concerns.
Participate in process improvement initiatives and team problem-solving efforts by identifying recurring issues.
Participate in research projects and perform additional duties such as account reconciliations, audit support, or special projects.
Support credit manager by providing customer account information by preparing reports and summaries of customer payment history for credit terms evaluation.