ACCOUNTS RECEIVABLE ASSOCIATE

Charlotte Pipe & Foundry Company • Charlotte, NC

10d • Onsite

About The Position

The Accounts Receivable Analyst is responsible for delivering a high-quality customer experience while researching and resolving payment deductions, discrepancies, and disputes. This role works closely with customers, Sales, and internal business partners to ensure timely collection of outstanding balances, maintain accurate accounts receivable records, and support the overall financial health of the organization. The Accounts Receivable Analyst contributes to process improvement initiatives and supports month-end and year-end accounting activities.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
• Prior accounts receivable, accounting, or financial analysis experience preferred.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Knowledge of SAP or the ability to quickly learn ERP systems and related functionality.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while also contributing effectively within a team environment.
• Ability to build and maintain positive working relationships across all levels of the organization.

Nice To Haves

• Experience working with large customer accounts or national accounts is a plus.

Responsibilities

• Maintain accounts receivable aging reports and key performance metrics to ensure accurate and timely account management.
• Review, research, and resolve customer deductions, discrepancies, chargebacks, credits, debits, and disputed payments.
• Monitor open accounts, follow up on outstanding balances, and support collection efforts.
• Apply and allocate payments accurately while ensuring account balances remain current.
• Perform day-to-day accounts receivable activities in accordance with company policies and procedures.
• Develop and maintain positive working relationships with customers, Sales, and internal stakeholders.
• Serve as a point of contact for accounts receivable inquiries and payment-related issues.
• Collaborate across departments to identify and resolve billing, delivery, pricing, and payment concerns.
• Provide professional, responsive service to support customer satisfaction and timely issue resolution.
• Develop a thorough understanding of the end-to-end customer order-to-cash process, including billing, delivery, cash application, and collections.
• Analyze receivable trends and identify opportunities for process improvements and operational efficiencies.
• Learn and maintain knowledge of accounts receivable procedures, business rules, pricing structures, and product information.
• Support continuous improvement initiatives that enhance accuracy, efficiency, and customer service.
• Assist with month-end and year-end closing activities related to accounts receivable.
• Maintain accurate documentation and records to support audit and compliance requirements.
• Prepare reports and provide account status updates as requested by management.
• Perform other duties as assigned to support departmental and organizational objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level