e-Commerce Accounts Receivable & Collections

KSI Trading Corp • Houston, TX

14h

About The Position

As an e-Commerce Accounts Receivable Associate, you will manage daily cash receipts, process invoices, handle customer inquiries, and follow up on outstanding accounts. You will ensure timely payment application, maintain customer data, and provide excellent customer service. The role also supports month-end reconciliation of e-commerce marketplace accounts and outstanding balances, including reconciling marketplace activity and monitoring transaction deposits, fees, deductions, and adjustments. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Bachelor’s degree, preferably in business, finance, or accounting.
• At least 2 years of experience in an accounting clerk role.
• Strong attention to detail and ability to provide accurate, thorough, and consistent information, including checking documents and invoices for accuracy.
• Exceptional verbal and written communication skills.
• Critical-thinking and problem-solving skills, including the ability to develop practical solutions to analytical and organizational challenges with little oversight and apply generally accepted accounting principles (GAAP).
• Strong math skills and ability to handle and count cash quickly and efficiently.
• Strong technical skills and proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to collaborate with a diverse group of people to accomplish daily tasks and organizational goals.

Nice To Haves

• Experience using ERP systems such as Microsoft Navision.

Responsibilities

• Handle daily cash receipts and incoming checks from bank deposits for e-commerce customers using term accounts.
• Review invoices and related accounting documents to ensure accuracy and data integrity.
• Manage the accounts receivable email and respond to customer inquiries about invoices, credits, and debits.
• Communicate with customers and vendors by phone and email, building relationships and delivering a positive customer experience.
• Follow up on outstanding accounts and ensure customer payments are applied and deposited promptly.
• Research and investigate shortages and create credit memos as appropriate.
• Maintain current customer contact and account data in the CRM.
• Prepare reports and file records accurately.
• Assist with month-end reconciliation of e-commerce marketplace accounts and outstanding balances.
• Reconcile financial activity from e-commerce marketplaces, matching transactions and deposits and monitoring fees, deductions, and adjustments.
• Perform other related duties as required and assigned.

Benefits

• Paid time off (PTO).
• Paid holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Employer-paid life insurance up to $50,000.
• Supplemental insurance options.
• $500 employer HSA contribution for employees enrolled in an HSA-eligible plan.
• $500 employee referral bonus.
• Employee discounts through healthcare and payroll partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level