Accounts Receivable Associate, CoStar Group - Richmond, VA
About The Position
At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition. We are currently seeking an experienced Accounts Receivable Associate to join our team in our Richmond location. The Accounts Receivable Associate will be responsible for full life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment.
Requirements
- Bachelor's degree required from an accredited, not-for-profit, in-person college/university
- A track record of commitment to prior employers
- Proven ability to actively resolve customer inquiries in a timely mannner and high degree of customer service
- Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups)
- Excellent oral and written communication skills required
- Oracle Advanced Collections experience preferred
- Experience collaborating and communicating with other internal business partners
- Strong focus and attention to detail
- Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing
Nice To Haves
- 1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
- Accounts Receivable Collections experience
- Evidence of strong academic performance in college
Responsibilities
- Accountable for improving AR performance through concise AR Aging metrics.
- Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
- Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.
- Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
- Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organizations and AR Management for support.
- Balance portfolio performance with supporting occasional projects and Adhoc reporting requests.
Benefits
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
- Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
- Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
