Accounts Receivable Associate

National Checking Company•Saint Paul, MN

13h•Hybrid

About The Position

The Accounts Receivable Associate supports the financial health of NCCO Brand Fulfillment by managing daily cash application, B2B collections, and customer account resolution. Success in this role requires strong attention to detail, professional communication, and a proactive, solution-oriented mindset. The ideal candidate thrives in a fast-paced team environment and is continually looking for ways to improve processes and strengthen customer relationships.

Requirements

1-3 years of accounting experience (i.e., direct customer communication, high-volume account receivables).
Strong understanding of AR processes, including cash application, collections, and the flow of transactions through an integrated ERP system.
Excellent time management skills, with the ability to prioritize competing demands and meet tight deadlines.
Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
Ability to adapt and transition between tasks easily.
Strong skills using and understanding the flow of transactions in an integrated system.
Excellent problem-solving/judgment skills and a high level of attention to detail and accuracy.
Experience with Microsoft Word, Excel, and Office.
Professional and positive team player.
Self-motivated, resourceful with a solution-based approach.
Eagerness to learn new technologies and embrace process improvements.
Proficient typing and 10-key skills.

Nice To Haves

Two-year associate degree in finance, business, or accounting, or equivalent experience.
Experience with Avalara or similar sales tax software.

Responsibilities

Apply daily cash receipts to customer accounts accurately and on time.
Research and resolve open balances by collaborating with internal departments.
Manage B2B collections activity, primarily via email and phone, while delivering a high level of customer service.
Respond promptly and professionally to customer inquiries received by email and phone.
Assist with maintaining sales tax exemptions within Avalara.
Timely generate and process monthly AR statements to customers.
Work in partnership with other members of the team to drive overall internal excellence.
Process credit card payments received by phone or email in accordance with PCI guidelines.
Collaborate with Staff Accountant to resolve unposted or escalated customer requests.
Complete daily end-of-day procedures, including credit memo processing and review of unposted entries.
Monitor AR aging and proactively follow up on past-due accounts; escalate accounts requiring credit hold or further action.
Identify opportunities to improve AR processes, controls, and the overall customer experience.
Complete additional accounting tasks as assigned.