Accounts Receivable Assistant

University of New Hampshire

4d•$16 - $26

About The Position

Reporting to and collaborating with the Manager, Finance Support, responsible for performing data entry and providing transactional support for Accounts Receivable operations within the USNH Financial Operations Center Job Duties/Responsibilities: Receives standard cash items and third-party payments, including currency, credit card payments, and check payments; provides cash, check, and ACH receipts; posts and reconciles payments to business unit ledgers; and prepares cash receipt records for deposit with cashier’s office; performs typical “point-of-sale” data transfer operations as needed Creates and disseminates standard invoices for internal and external payments and corrects and adjusts invoices as necessary Performs standard debt collections, billing, and payment monitoring for business units across the System and follows up on outstanding payments Reviews credit balances, refunds, adjustment, and claims denials and reconciles, corrects, and applies adjustments to billing records Balances daily batches and reports and prepares standard income reports and statistics; maintains logs, enters and balances account data in ledgers, and generates typical statistical summaries as required Assists in identifying and investigating low-level payment delinquencies, such as referral for collection or charge-offs Identifies and addresses typical errors, issues, and other discrepancies regarding payment receipts and billing and provides resolution of administrative problems and inquiries Handles, routes, and processes sensitive and confidential documents and other information utilizing professional judgment and discretion and following relevant protocols Maintains knowledge of USNH systems, policies, and procedures related to accounts receivable operations and adheres to established standards and protocols for managing workstreams Performs related duties, as assigned

Requirements

High school diploma or equivalent required
1 or more year(s) of professional experience relating to accounting, accounts receivable, or finance; completed degrees and/or relevant certificates may be substituted for experience if applicable
Ability to interact with standard technology platforms (e.g., word processing, data entry, email, internet browsing, etc.)
Capacity to quickly learn navigation of an automated accounting system
Knowledge of basic mathematics and problem-solving skills
Ability to interpret and work with typical financial data, perform basic calculations, and draw conclusions where necessary
Ability to read and understand typical vendor invoices, payment entries, and other standard financial records
Attention to detail and accuracy
Ability to communication clearly, concisely, accurately, and professionally, both verbally and in writing
Strong interpersonal skills and desire to work in a collaborative environment with System and institutional leaders, as well as colleagues in other financial affairs departments
Openness to 360-degree feedback and desire to learn and grow continuously

Nice To Haves

Associate’s or Bachelor’s degree
Relevant credentials for accounting or finance (e.g., Certified Financial Analyst)
Familiarity with standard accounts receivable practices, general accounting principles, and relevant regulations
Experience operating in a shared service setting
Experience working for a tax-exempt organization
Knowledge of and/or direct experience with Workday systems

Responsibilities

Receives standard cash items and third-party payments, including currency, credit card payments, and check payments; provides cash, check, and ACH receipts; posts and reconciles payments to business unit ledgers; and prepares cash receipt records for deposit with cashier’s office; performs typical “point-of-sale” data transfer operations as needed
Creates and disseminates standard invoices for internal and external payments and corrects and adjusts invoices as necessary
Performs standard debt collections, billing, and payment monitoring for business units across the System and follows up on outstanding payments
Reviews credit balances, refunds, adjustment, and claims denials and reconciles, corrects, and applies adjustments to billing records
Balances daily batches and reports and prepares standard income reports and statistics; maintains logs, enters and balances account data in ledgers, and generates typical statistical summaries as required
Assists in identifying and investigating low-level payment delinquencies, such as referral for collection or charge-offs
Identifies and addresses typical errors, issues, and other discrepancies regarding payment receipts and billing and provides resolution of administrative problems and inquiries
Handles, routes, and processes sensitive and confidential documents and other information utilizing professional judgment and discretion and following relevant protocols
Maintains knowledge of USNH systems, policies, and procedures related to accounts receivable operations and adheres to established standards and protocols for managing workstreams
Performs related duties, as assigned