Accounts Receivable Assistant

Tokio Marine HCC•Los Angeles, CA

About The Position

Responsible for the full cycle of the Accounts Receivable function, including the processing and posting of payments, reporting and follow-up of outstanding broker premiums, and resolving of customer issues. Maintain an up-to-date Accounts Receivable system with primary focus on cash application. Enter, reconcile, and allocate cash receipts, which include wires, ACH, credit cards, and checks. Help prepare checks for deposit by researching invoices to be applied to and coding for proper account to be deposited into. Backup to person that processes check deposits to the bank via a scanner. Daily retrieval of electronic wire transfers from the bank as well as 2 Lockbox accounts. Contact clients on all invoicing issues by phone and/or email; issues could be related to over- or short-pay or scenarios where amounts received don’t match invoice balances. Assist with processing return premiums to the Accounts Payable department and clearing of offsetting invoices. Run and distribute daily Accounts Receivable aging within department and to underwriters when requested. Print, review, and mailing of monthly broker statement and follow-up with brokers on overdue accounts. Assist with customer inquiries. Contribute to ongoing process improvement by proposing/implementing solutions to process or service obstacles. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.

Responsibilities

Processing and posting payments
Reporting and follow-up of outstanding broker premiums
Resolving of customer issues
Maintain an up-to-date Accounts Receivable system with primary focus on cash application
Enter, reconcile, and allocate cash receipts, which include wires, ACH, credit cards, and checks
Help prepare checks for deposit by researching invoices to be applied to and coding for proper account to be deposited into
Backup to person that processes check deposits to the bank via a scanner
Daily retrieval of electronic wire transfers from the bank as well as 2 Lockbox accounts
Contact clients on all invoicing issues by phone and/or email
Assist with processing return premiums to the Accounts Payable department and clearing of offsetting invoices
Run and distribute daily Accounts Receivable aging within department and to underwriters when requested
Print, review, and mailing of monthly broker statement and follow-up with brokers on overdue accounts
Assist with customer inquiries
Contribute to ongoing process improvement by proposing/implementing solutions to process or service obstacles