Accounts Receivable and Office Coordinator

BC Wood Products•Ashland, VA

8d•Onsite

About The Position

BC Wood Products is seeking a reliable and detail-oriented team member to manage accounts receivable and front office coordination. This role is responsible for driving collections discipline and maintaining cash flow, while also serving as the first point of contact for incoming calls and internal coordination.

Requirements

2+ years experience in AR, collections, or bookkeeping
Bilingual (English / Spanish) - conversational required
Strong communication and organization skills
Comfortable handling collections conversations
Proficient in Excel and basic accounting systems
Able to manage multiple priorities

Nice To Haves

Experience in manufacturing, distribution, or construction
ERP/accounting system experience

Responsibilities

Generate AR Invoices, Credit Memos and other documentation, as needed
Review receivers to ensure properly filled out, coordinate with logistics and management
Send AR Invoices and Credit Memos to customers
Monitor AR aging and track overdue invoices
Execute collections follow-up (15 / 30 / 45-day cadence)
Contact customers regarding outstanding balances
Maintain accurate account records and notes
Coordinate with Sales Manager on delinquent accounts
Support enforcement of credit holds
Other duties and projects as needed
Answer and route incoming calls professionally
Greet visitors and assist with front office needs
Communicate with internal team (shop, drivers, production) - Spanish as needed
Route customer and internal requests to appropriate team members
Provide general administrative support