Accounts Receivalbe and Collections

Servpro•Power Springs, GA

5d•Onsite

About The Position

We are seeking an Accounts Receivable and Collections Specialist to join our Franchise. In this role, you will be responsible for reaching out to customers to collect on unpaid invoices. You will work directly with customers, insurance adjusters, vendors, and subcontractors. Your primary goal will be to manage all aspects of collections and resolve customer billing problems to reduce the number of outstanding accounts receivable. This position offers a competitive pay rate with opportunities for learning and growth within a company dedicated to helping people through difficult situations.

Requirements

1+ years of high volume collections experience
Moderate/Advanced experience with Microsoft Office
Willing to pass a background check

Nice To Haves

Enjoying supervising others
Being a serious multi-tasker
Being self-motivated
Having superb interpersonal skills
Being highly dependable
Being super-excited about routinely exceeding expectations

Responsibilities

Calling customers to obtain payments
Posting customer payments by recording checks and credit card transactions
Updating receivables by totaling unpaid invoices
Maintaining records of invoices, debits, and credits
Resolving collections by examining customer payment plans and payment history
Keeping organized and detailed documentation of all correspondence with customers
Handling customer disputes in regards to payments or invoicing
Handling all Liens and documentation of such records
Reporting monthly statements