Collections And Deductions Analyst

Aston CarterBoise, ID
$23 - $24Onsite

About The Position

We're seeking an Accounts Receivable Analyst to join a collaborative finance team in Boise, ID. This is a great opportunity for an AR professional who enjoys investigating discrepancies, resolving customer deductions, and partnering with internal teams to keep accounts current. Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100% Onsite in Boise, ID

Requirements

  • 3+ years of Accounts Receivable, deductions, collections, or related accounting experience
  • Strong understanding of invoices, purchase orders, deductions, and AR processes
  • Advanced Excel skills, including Pivot Tables, VLOOKUPs, and data analysis
  • Experience with ERP systems such as Oracle, NetSuite, Great Plains, or Microsoft GP
  • Strong communication skills and confidence working with customers and internal stakeholders
  • Ability to investigate discrepancies and resolve issues independently
  • Highly organized with strong attention to detail
  • Comfortable managing multiple accounts and priorities in a fast-paced environment

Nice To Haves

  • Experience in food manufacturing, consumer products, distribution, or retail environments
  • Experience handling retailer or customer deductions and chargebacks
  • Great Plains, Oracle, or NetSuite experience
  • Experience partnering closely with Sales teams to resolve customer account issues
  • Ability to present account updates and aging summaries to leadership

Responsibilities

  • Manage customer accounts and follow up on outstanding balances
  • Research and resolve deductions related to pricing discrepancies, damaged products, short shipments, and spoilage claims
  • Partner with Sales and Finance teams to resolve payment issues and disputed balances
  • Communicate with customers regarding account status, payment inquiries, and outstanding deductions
  • Track and analyze AR activity using Excel and ERP systems
  • Attend AR aging meetings and provide updates on open balances and resolution plans
  • Maintain accurate account records, invoice activity, and supporting documentation
  • Escalate unresolved issues when appropriate to ensure timely resolution
  • Support cash flow objectives while maintaining positive customer relationships

Benefits

  • Medical, Dental, Vision, and additional company perks available upon conversion
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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