Accounts Receivable Analyst
About The Position
Metagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.People Culture FirstWe believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become. The Accounts Receivable Analyst role will support AR operations across North America, with responsibilities that include managing complex reconciliations, analyzing large data sets, and supporting e-commerce transaction flows. The ideal candidate will bring strong analytical skills, a proactive mindset, and the ability to collaborate across departments in a fast-paced, global nutraceutical environment. Working within a highly automated environment powered by Microsoft Dynamics 365, Commerce Tools and Freshdesk, the analyst is responsible for overseeing customer payment processing and workflows, ensuring seamless customer communication, and maintaining data accuracy across systems. Beyond transactional processing, the role is deeply analytical—monitoring key performance indicators, identifying both operational and system issues through exception reporting and trends, and providing insights that drive continuous improvement.
Requirements
- Bachelor’s degree in Accounting, Finance, or related field preferred
- Minimum 3 years of experience in accounts receivable or general accounting, preferably in an e-commerce or high-volume transaction environment
- Strong understanding of GAAP and AR best practices, including digital payment systems
- Advanced Excel skills and experience with ERP systems (Microsoft Dynamics 365 preferred)
- Experience with e-commerce platforms and third-party payment processors (e.g., Shopify, PayPal, Stripe).
- Excellent analytical, problem-solving, and communication skills
- Skilled at managing multiple priorities and meeting deadlines in a dynamic environment
- Effective team collaborator who thrives in cooperative work settings
- Demonstrates professionalism and builds positive relationships with both internal stakeholders and external partners
Responsibilities
- Analyze and reconcile high-volume AR transactions, including those from e-commerce and wholesale channels
- Perform large data set reconciliations across ERP systems, payment gateways, and third-party platforms
- Prepare AR-related journal entries and assist with month-end close processes
- Support cash application processes and ensure accurate posting of payments from multiple digital channels
- Collaborate with Sales, Customer Service, and IT teams to resolve billing and payment issues – particularly those related to online transactions – and improve AR workflows
- Generate AR aging reports and dashboards to monitor performance and identify risk areas
- Assist in managing monthly practitioner rebate payouts, ensuring accurate calculation, timely processing, and proper documentation in alignment with company policies and financial controls
- Assist in developing and implementing AR policies and procedures tailored to digital commerce
- Participate in internal and external audits by providing documentation and analysis as needed
- Support system upgrades and automation initiatives related to AR and e-commerce reconciliation processes
Benefits
- Medical, dental, vision
- Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
- STD, LTD, Basic Life AD&D coverage
- 401k + employer matching
- Vacation and Sick Time
- 2 Volunteer Days off per year
- Emergency evacuation time off
- 11 paid company holidays
- 1 Floating holiday to celebrate your birthday or important religious/holiday to you
- Quarterly product allowance to use towards your favorite Metagenics products!
- Product discount
- Peer to peer recognition programs & more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
