Accounts Receivable Administrator

ForTec Medical•Hudson, OH

1d•Hybrid

About The Position

The Accounts Receivable Administrator position assists and facilitates in the overall operations of the Accounts Receivable and Collections Department. This includes the management of a shared email inbox, updating of purchase orders (PO), processing credit card payments, updating customer master records, billing and portal invoicing. Monitor general Accounts Receivable E-mailbox and ensure all incoming general requests are answered timely. Ensure the email box and conversation threads are cleared out daily, responding to or assigning to the appropriate team member. Respond to customer requests for invoice and statement copies Apply all POs to their respective cases in proprietary software. Update CRM with any customer-provided contact information changes. Ensure pricing on POs received from Vendors matches the invoice pricing. Follow up with customers and sales to resolve pricing discrepancies that may arise. Administer and process billing information daily. Key invoice data on customer's portals or websites. Monitor invoices for rejections, and work with the appropriate internal team members to correct and resubmit. Assist with monthly statement processing Process customer credit card payments. Work collaboratively with all internal customers Maintain a collaborative working relationship with team members and customers to foster and promote a cooperative and harmonious work environment.

Requirements

High school diploma or equivalent required.
1-3 years previous work experience in fast-paced environment required.
Proficient in Microsoft Office Suite applications.
Excellent analytical skills to assess problems or unusual situations and develop solutions required.
Excellent judgment, organizational, and communication skills.
High degree of accuracy, attention to detail, and ability to effectively meet daily deadlines.
Ability to manage high volume activity and multi-tasking is essential.

Nice To Haves

Associate's or bachelor's degree in business, accounting, or finance and/or equivalent experience preferred.
Great Plains software preferred.

Responsibilities

Monitor general Accounts Receivable E-mailbox and ensure all incoming general requests are answered timely.
Ensure the email box and conversation threads are cleared out daily, responding to or assigning to the appropriate team member.
Respond to customer requests for invoice and statement copies
Apply all POs to their respective cases in proprietary software.
Update CRM with any customer-provided contact information changes.
Ensure pricing on POs received from Vendors matches the invoice pricing.
Follow up with customers and sales to resolve pricing discrepancies that may arise.
Administer and process billing information daily.
Key invoice data on customer's portals or websites.
Monitor invoices for rejections, and work with the appropriate internal team members to correct and resubmit.
Assist with monthly statement processing
Process customer credit card payments.
Work collaboratively with all internal customers
Maintain a collaborative working relationship with team members and customers to foster and promote a cooperative and harmonious work environment.