Accounts Receivable Administrator
About The Position
The primary role of the Accounts Receivable Administrator is to apply payments to the customer's account(s) with a high degree of accuracy within the established metrics. Manage customer requests within established service level agreements set by management. Regularly has access to and utilizes proprietary or confidential data. Often required to interact outside of their department. May involve interactions with external contacts. Occasionally makes significant decisions within the standards of the position. Is primarily guided by established policy and procedures. Questions and problems that fall outside of standard operating procedures are referred to supervisor. Assigned work with limited employee latitude. Reports directly to the Financial Admin's Supervisor.
Requirements
- Knowledge of accounting and / or collections process.
- General knowledge of accounting.
- Ability to perform 10 key data entry with a high degree of accuracy (10,000 key strokes per hour).
- Proficient with Microsoft Suite of applications including Word, Excel and Outlook.
- Knowledge of billing process and payment posting.
- Understanding of balancing procedures.
- Understanding of lockbox arrangements.
- Strong verbal and written communication skills.
- Ability to work both independently and as team member.
- Call center Experience
- High School Diploma or GED
- 3 years in cash application or similar job
Nice To Haves
- Associates degree preferred
- PeopleSoft or large ERP experience preferred, 9Ci or boutique software preferred or equivalent combination of education and experience
Responsibilities
- Post customer receipts that are in unapplied status, which arrive via store collections, lockbox, Credit Card, ACH/EFT, scanner, remote cash deposits and wires.
- Communicate with customers regarding payment application details when the remittance information is not available.
- Research and resolve payment application discrepancies as requested by management.
- Manage all short pays and debit memos
- Adjust store over/short cash entry to correct cash drawer.
- Enter approved adjustments and write-offs.
- Manage application of Customer NSFs
- Perform all 3rd part agency cash application
- Perform all store Journals
- Manage all corporate misc. cash
- Maintain cash application metrics report.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
