About The Position

The Accounts Receivable Administrator I, supports the shared service team by assisting with billing, cash applications, and reconciliation. This entry-level role focuses on learning core processes, performing routine tasks, and helping resolve basic issues under supervision. The position ensures accuracy in financial transactions and compliance with company policies and procedures.

Requirements

  • H.S. Diploma/GED is required, Associates’ degree preferred in Accounting, Finance, or a related field; a <1 year of experience in General Accounting, Account Receivable, Billing, Reconciliation or Collection is required.
  • Demonstrated knowledge and proficiency working with Great Plains preferred.
  • Ability to stoop, bend, kneel or crouch.
  • Ability to stand, walk and sit.
  • Ability to reach with hands and arms
  • Visual ability correctable to 20/20.
  • Sitting up to 90% of the day.
  • Ability to respond verbally in an understandable, professional manner in person and over the telephone.
  • Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
  • Ability to lift up to 15 pounds.

Nice To Haves

  • Associates’ degree preferred in Accounting, Finance, or a related field
  • Demonstrated knowledge and proficiency working with Great Plains preferred.

Responsibilities

  • Assist in reviewing and analyzing aging reports to identify leases or accounts needing reconciliation.
  • Help create adjustments and reallocate payments to clear outstanding balances.
  • Prepare SAMM (same account applies) entries with guidance.
  • Research open payments and credits to determine appropriate next steps.
  • Provide invoice and statement copies to tenants upon request.
  • Notify management of any discrepancies found in invoicing.
  • Support team members with account-related tasks and inquiries.
  • Ensure department procedures, policies, and internal controls are followed.
  • Contribute to internal customer service through clear and timely communication.
  • Support billing processes in third-party systems under supervision.
  • Report billing issues or trends to management in a timely manner.
  • Provide assistance to the billing team with routine tasks.
  • Collect documentation for weekly audit reports and requests.
  • Collaborate with internal teams to resolve basic cash application issues.
  • Review unapplied cash and suggest disposition with guidance.
  • Escalate unresolved issues to management promptly.
  • Assist in preparing basic reports such as aging summaries and unapplied receipts.
  • Support monthly closing activities for accounts receivable.
  • Follow all company policies and support compliance efforts.
  • Participate in special projects and other tasks as assigned.
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