Accounts Receivable Administrator

ForTec Medical • Hudson, OH

7d

About The Position

The Accounts Receivable Administrator position assists and facilitates in the overall operations of the Accounts Receivable and Collections Department. This includes the management of a shared email inbox, updating of purchase orders (PO), processing credit card payments, updating customer master records, billing and portal invoicing.

Requirements

• Associate's or bachelor's degree in business, accounting, or finance and/or equivalent experience preferred. High school diploma or equivalent required.
• 1-3 years previous work experience in fast-paced environment required.
• Proficient in Microsoft Office Suite applications. Great Plains software preferred.
• Excellent analytical skills to assess problems or unusual situations and develop solutions required.
• Excellent judgment, organizational, and communication skills.
• High degree of accuracy, attention to detail, and ability to effectively meet daily deadlines.
• Ability to manage high volume activity and multi-tasking is essential.

Nice To Haves

• Great Plains software preferred.

Responsibilities

• Monitor general Accounts Receivable E-mailbox and ensure all incoming general requests are answered timely. Ensure the email box and conversation threads are cleared out daily, responding to or assigning to the appropriate team member.
• Respond to customer requests for invoice and statement copies
• Apply all POs to their respective cases in proprietary software.
• Update CRM with any customer-provided contact information changes.
• Ensure pricing on POs received from Vendors matches the invoice pricing.
• Follow up with customers and sales to resolve pricing discrepancies that may arise.
• Administer and process billing information daily.
• Key invoice data on customer's portals or websites.
• Monitor invoices for rejections, and work with the appropriate internal team members to correct and resubmit.
• Assist with monthly statement processing
• Process customer credit card payments.
• Work collaboratively with all internal customers
• Maintain a collaborative working relationship with team members and customers to foster and promote a cooperative and harmonious work environment.

Benefits

• Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.
• Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
• Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
• Extras That Matter: Free Teladoc account, employee assistance programs, employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree