Accounts Payable Vendor Relations Specialist

Modigent•Phoenix, AZ

3d•$22 - $28•Remote

About The Position

As an Accounts Payable Vendor Relations Specialist at Modigent Corporate, you will own timely vendor inquiry response, payment processing support, and issue resolution. You will work with a high volume of vendors seeking payment updates and account clarity, and you will need to communicate professionally, stay organized, and handle competing priorities with composure. This is a remote corporate role open in states where Modigent currently operates.

Requirements

3+ years of accounts payable and/or customer service experience.
Experience handling high-volume vendor or customer inquiries is strongly preferred.
Associate degree preferred; equivalent experience considered.
Sage experience required.
Remote within a state where Modigent currently operates.
Must be able to support business hours for Arizona.
Primarily computer-based work with prolonged sitting and standard office equipment use.
Remote professional environment.
Must be able to pass a pre-employment drug test and background screen.
Strong communication skills and a professional, customer-service mindset with vendors and internal partners.
Ability to stay composed, organized, and solution-focused in a fast-paced, high-volume AP environment.
Excellent time management and the ability to prioritize competing requests.
High attention to detail and accuracy.
Proactive approach to issue resolution and follow-up.
Hands-on experience with Sage required.

Nice To Haves

Stampli experience is a plus.
Experience with OCR/AI workflow technology preferred; Stampli experience is a plus.

Responsibilities

Review, action, and resolve incoming vendor inquiries regarding payment status, payment discrepancies, invoice receipt, statement reconciliation, and general AP questions.
Communicate professionally with vendors regarding payment timing, invoice status, and next steps.
Provide clear updates and follow through until vendor questions are resolved.
Create weekly payment files and send them for approval and processing.
Work with internal and external business partners to resolve vendor issues timely and accurately.
Provide coverage for the Accounts Payable Vendor Relations team as needed.
Maintain accurate records and follow established AP processes and controls.
Escalate complex or recurring issues and support process improvements where needed.