Accounting Technician I/II/III

James City County•Williamsburg, FL

3d•Onsite

About The Position

Performs responsible work assisting taxpayers, maintaining and processing bills, payments, ledgers, tax information, and complex fiscal or related records. There are three levels of Accounting Technician distinguished by the level of work performed and the qualifications of the employee. Accounting Technician I: $45,695 - $70,898, Accounting Technician II: $48,856 - $75,955, Accounting Technician III: $52,254 - $81,393.

Requirements

Considerable knowledge of data entry, automated financial recordkeeping systems and various microcomputer software packages; standard office procedures, practices and equipment; knowledge of the principles, methods and practices of accounting, tax, ledger recording, balancing and financial reporting; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Must possess reliable transportation to work site(s).
Skill in the use of computer software, especially Microsoft Office Suite; ability to make accurate mathematical calculations.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records; assemble and organize data; prepare reports from such records; and exercise independent judgment, initiative, and attention to detail in accordance with established policies and procedures with minimal supervision.
Ability to maintain strict confidentiality of information; make decisions based on established policies and procedures.

Responsibilities

Posts daily activity to ledgers for County and fiscal agencies' funds, balancing each daily, monthly and/or annually.
Processes all types of payments received including those received in person, by mail, via the web or electronic fund transfer (EFT) for both County receivables as well as Department of Motor Vehicle (DMV) Select transactions (in person only).
Assist Delinquent Collections Supervisor with managing the Vehicle Withholding Program (DMV Stops) and Debt Set-off Program (tax return withholding).
Manages assigned portion of an aggressive delinquent tax collections program. Works with Delinquent Collections Supervisor to determine and implement accurate course of action including but not limited to: payment agreements/confessions of judgement, filing employer/bank liens, issuing Summons’ to Appear, assessing DMV Stops, and filing claims to withhold tax refunds.
Manages data as needed for state or locally mandated ordinances at or above ordinance requirements, to include billing and/or refunding of business and personal taxes based on adjustments made by the Commissioner of the Revenue’s Office or other adjustments to accounts.
Assists taxpayers in person, by telephone, and by internet with all manner of inquiries; corresponds with taxpayers in a timely manner; serves as liaison between taxpayers and other departments when needed to ensure positive experiences for taxpayers whenever possible.
Interprets, explains, and applies materials such as laws, rules, policies, and procedures; keeps current with statute, policy, and procedural changes.
Closes out and balances cash registers for County and DMV; submits funds and documentation for further verification.