Accounting Services Manager (VBFL102026)

RealManage • Nevins, FL

21d • $75,000 - $90,000 • Onsite

About The Position

The Accounting Services Manager provides client service and manages a team of accounting professionals while delivering accounting, cash management, financial reporting, and financial management consultation services to a large portfolio of community association clients. The role ensures professional services and customer satisfaction in accordance with service level agreements and the company’s guiding principles.

The manager oversees contractual client deliverables, including reviewing and approving monthly financial reports and annual budgets, and works with property managers, general managers, developers, community association boards, and third-party service providers on financial matters. The role also supports staff development, client integration, process improvement, operational efficiency, and the resolution of escalated issues.

This is a full-time position based in the RealManage office in Vero Beach, Florida. The listed salary range is $75,000 to $90,000 per year, depending on education and experience.

Requirements

• Accounting degree from a four-year accredited college or university.
• At least three years of experience as a Controller, Director, CFO, or higher-level role.
• Previous experience supervising an accounting department with at least 10 employees.
• Successfully complete and pass the in-house accounting exam.
• Strong knowledge of basic accounting theory and accrual, cash, and modified-cash accounting methods.
• Willingness to learn new software and state legislation applicable to common interest realty associations.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time-management, and communication skills.
• High integrity, honesty, professionalism, and customer-service orientation.
• Excellent verbal and written communication skills, including the ability to engage effectively with internal and external customers.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to sit for prolonged periods at a desk and work on a computer; occasionally stand, walk, bend, or reach; lift or move objects weighing up to 10–15 pounds; and operate standard office equipment.
• Ability to communicate effectively in person, by phone, and in virtual meetings, and to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

• Knowledge of real estate or property management, or other outstanding industry experience; two or more years of recent experience is strongly preferred.

Responsibilities

• Adhere to the company’s guiding principles and respond to all calls and emails within 24 hours.
• Maintain current knowledge of state and regulatory statutes applicable to common interest realty associations.
• Ensure completion of contractual client service deliverables, including review and approval of monthly financial reports and annual budgets.
• Maintain high levels of client satisfaction and retention.
• Mentor, train, and develop staff to support high performance and professional growth.
• Handle new client integration planning and staff mentoring.
• Develop and implement department and community standard operating procedures and internal controls.
• Resolve and troubleshoot escalated issues.
• Coordinate with shared-services departments, including accounts payable and accounts receivable lockbox, property conveyance lockbox, delinquent account collections, audit and tax, corporate insurance, information technology, and transition services.
• Assist with prospective client proposals.
• Provide financial consultation to property managers, general managers, and community association boards of directors.
• Develop subject-matter expertise in the CiraConnect technology platform for accounting and financial management services.
• Recommend and implement process improvements.
• Foster a collaborative and supportive work environment.
• Seek ways to improve operational efficiency and effectiveness.
• Attend required monthly and training meetings.
• Conduct business with high standards of personal, professional, and ethical conduct.
• Analyze and handle a variety of situations that could become potential problems.
• Prioritize and complete projects and other assigned work tasks.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Health Savings Account (HSA), with eligibility requiring enrollment in a high-deductible medical plan
• Flexible Spending Account (FSA)
• Education reimbursement
• 401(k) matching
• Employee Assistance Program (EAP)
• 11 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager