Accounting Manager

THE CAR PARK•Raleigh, NC

27d•$90,000 - $105,000•Onsite

About The Position

The Accounts Receivable Manager leads the organization’s billing, cash application, collections, and customer account functions. This position is responsible for ensuring invoices are accurate and timely, payments are properly applied, outstanding balances are actively managed, and accounts receivable records support reliable financial reporting. The manager develops a high-performing team, partners with operational leaders and customers to resolve issues, and continuously improves processes, controls, and reporting across the accounts receivable cycle. This position reports to the Controller, has a range of accounting responsibilities and requires someone who is efficient, detail oriented, can multi-task, enjoys customer contact, and is a team player.

Requirements

Bachelor’s Degree in accounting, finance, business administration, or a related field.
Five or more years of progressive accounts receivable, billing, collections, or related accounting experience.
Two or more years of supervisory or team leadership experience.
Experience managing high-volume billing and customer account activity in a multi-location or similarly complex organization.

Responsibilities

Lead, coach, and develop the Accounts Receivable team; establish clear expectations, assign work, monitor performance, and provide ongoing training and feedback.
Oversee the complete accounts receivable cycle, including customer setup, billing, invoice distribution, cash application, account reconciliation, collections, credit balances, adjustments, and account closeout.
Ensure invoices are complete, accurate, properly supported, and issued in accordance with customer agreements, company policies, established timelines, and applicable tax requirements.
Monitor accounts receivable aging, collection activity, unapplied cash, billing exceptions, customer disputes, and other key performance indicators; establish priorities and drive timely resolution of outstanding items.
Develop and maintain effective collection practices, including escalation procedures, customer communication standards, payment arrangements, and coordination with leadership on high-risk or delinquent accounts.
Review and approve billing adjustments, account write-offs, refunds, credit memos, and other nonstandard transactions in accordance with delegated authority and internal controls.
Partner with Operations, Accounting, and other departments to ensure billing requirements are understood, customer information is accurate, and financial issues are resolved promptly.
Support the monthly close by reconciling accounts receivable activity to the general ledger, reviewing revenue and receivable-related reports, investigating variances, and ensuring required entries and schedules are completed accurately and timely.
Maintain strong internal controls and documented procedures over billing, cash receipts, customer accounts, and collections; identify control gaps and implement practical corrective actions.
Prepare and communicate accounts receivable reporting, trends, forecasts, risks, and recommendations to Accounting leadership and other stakeholders.
Lead process improvement, system implementation, automation, and data-quality initiatives that increase accuracy, efficiency, consistency, scalability, and customer service.
Coordinate support for internal and external audits and ensure requested documentation is complete, accurate, and provided timely.
Perform other duties and special projects as assigned.