Remote Accounting Manager (Client Services)

Supporting Strategies

2d•Remote

About The Position

As a Client Accounting Manager, you will manage assigned client relationships and provide responsive, supportive, accurate, timely, and effective financial operations support. You will deliver client value by following the standard delivery model and 6 C’s framework, implementing best practices, streamlining processes, and applying technology where appropriate. You will maintain standard operating procedures for client relationships to support knowledge sharing and team coverage. You will build strong client relationships, anticipate and address client needs, and escalate unfamiliar requests or requirements to your team leader. You will collaborate with teammates and the franchise network to identify solutions that improve clients’ financial operations and support effective client coverage. As part of the Client Delivery organization, you will learn and adopt the delivery model, purpose, mission, and 6 C’s framework. You will reflect on your work, seek and apply feedback, and adapt based on management guidance. You will share best practices, contribute ideas to improve delivery operations, and keep your leader informed about client relationship health, risks, and recommended resolutions. The position is conducted remotely from a home office, with work expected during normal business hours according to an agreed-upon schedule. The listed pay range is $100,000–$100,000 USD.

Requirements

Bachelor’s degree.
Strong communication and interpersonal skills.
Excellent problem-solving and analytical skills.
5+ years of progressive experience in accounting.
Deep understanding of generally accepted accounting principles, processes, and technologies.
Ability to analyze data, identify trends, and make informed recommendations.
Ability to collaborate and contribute as a team player.
Openness to learning, adapting, and taking on new challenges.
Alignment with the 6 C’s framework: Communication, Curiosity, Connection, Community, Consistency, and Collaboration.

Nice To Haves

Passion for operational excellence and finding better ways forward.
Creative problem-solving skills for complex projects and process improvements.
A growth mindset.

Responsibilities

Deliver financial operations support to assigned clients that is responsive, supportive, accurate, timely, and effective.
Execute the standard delivery model and 6 C’s framework to deliver client value.
Implement best practices, streamline processes, and use technology where appropriate to improve client value.
Maintain comprehensive standard operating procedures for client relationships to support knowledge sharing and team coverage.
Build strong client relationships and anticipate and address client needs.
Escalate unfamiliar client requests or requirements and share ideas for continual value with the team leader.
Collaborate with team members and the franchise network to improve clients’ financial operations solutions and coverage.
Learn and adopt the client delivery model, purpose, mission, and 6 C’s framework.
Reflect on work, seek and implement feedback, and adapt based on management guidance.
Share best practices and collaborate on improvements to client delivery operations.
Inform the team leader about client relationship health, early risk indicators, and recommended resolutions.
Partner with the team leader to address and resolve issues in assigned client relationships.