Accounting Manager (IC) - Loyalty Programs (Remote)

Nordstrom•Seattle, WA
•$81,500 - $165,000•Remote

About The Position

The Accounting Manager owns accounting for Nordstrom’s loyalty program, including deferred revenue, points and reward note liabilities, breakage estimates, and reward note reconciliation. The role translates complex program terms into accurate, defensible financial reporting while supporting regulatory compliance and the program’s growth. The position partners with loyalty operations, marketing, and technology teams to validate platform data, advise on accounting for new benefits, improve month-end close processes, and strengthen controls through automation and other process improvements.

Requirements

  • BS/BA in Accounting.
  • 8+ years of relevant accounting experience.
  • Experience navigating complex contractual and accounting issues within high-growth, partner-facing business models.
  • Strong analytical and data interpretation skills, with the ability to formulate recommendations and influence leader decision-making.
  • Proven sound judgment in analysis, leadership, and communication.

Responsibilities

  • Calculate and maintain deferred revenue and point/note liability balances, including breakage estimates, in compliance with revenue recognition standards.
  • Record and review monthly accruals for points and notes earned, redeemed, expired, and adjusted.
  • Reconcile data from loyalty platforms to the general ledger.
  • Prepare loyalty-program financial reporting, variance analyses, and forecasts.
  • Provide documentation and support for internal controls and audits.
  • Determine GAAP accounting treatment for new benefits, including whether they are separate performance obligations or marketing expenses.
  • Partner with loyalty operations, marketing, and technology teams to validate loyalty platform data.
  • Streamline month-end close and strengthen controls through automation and process improvements.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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