Accounting Manager – Retail Property Portfolio

NDM Hospitality Services • Kissimmee, FL

10h

About The Position

NDM Hospitality is a fast‑growing, innovative leader in hospitality and retail‑driven guest experiences. Our portfolio includes multi‑unit retail centers and high‑traffic consumer environments where operational excellence, financial accuracy, and strong cross‑functional partnership are essential. As we continue to expand our retail property footprint, we are seeking an experienced Accounting Manager with deep expertise in multi‑unit retail or retail property accounting to strengthen our financial operations and support our next stage of growth.

The Accounting Manager – Retail & Mixed-Use Property Portfolio oversees the daily accounting operations for a portfolio of mixed-use retail centers and ground-floor retail embedded within urban settings. This role requires deep expertise in commercial lease accounting, CAM reconciliation, and NNN expense recovery - with a strong command of Yardi Voyager as the primary platform. You will ensure accurate financial reporting, maintain strong internal controls, and serve as the accounting authority for both property-level and enterprise-level financial performance across a dynamic, multi-entity portfolio. Collaboration with property management and operations leadership is central to this role.

Requirements

• Bachelor's degree in Accounting, Finance, or related field (CPA preferred).
• 5+ years of progressive accounting experience, including 2+ years in a supervisory role.
• Required: Hands-on CAM reconciliation experience including pool structuring, gross-up calculations, anchor exclusions, and tenant cap administration.
• Required: NNN lease accounting expertise including operating expense pass-throughs, real estate tax billing, and insurance recovery.
• Experience in commercial retail property management or mixed-use real estate operations.
• Proficiency in Yardi Voyager - including lease setup, CAM/recovery modules, and financial reporting (Yardi Voyager 7S experience strongly preferred).
• Strong knowledge of GAAP and commercial real estate financial reporting standards.
• Advanced Excel skills.
• Excellent analytical, organizational, and communication abilities.

Nice To Haves

• Experience accounting for ground-floor retail within multifamily or mixed-use communities, including cost allocation between residential and retail components.
• Familiarity with RealPage or Oracle NetSuite as complementary platforms in a multi-system environment.
• Proven leadership and team development experience in a multi-entity, multi-property setting.
• Experience responding to tenant CAM audit requests.
• Strong problem-solving instincts in complex lease structures and cost recovery scenarios.
• High attention to detail and ability to manage competing priorities across a growing portfolio.

Responsibilities

• Commercial Lease Accounting & CAM Reconciliation: Own the full CAM reconciliation cycle - from pool setup and gross-up calculations to anchor exclusions, tenant-specific caps, and final reconciliation billing. Administer NNN lease accounting including accurate pass-through billing for operating expenses, insurance, and real estate taxes. Calculate and process percentage rent, lease escalations, and tenant improvement allowance amortization. Manage tenant ledgers, rent roll accuracy, and lease abstraction coordination within Yardi Voyager. Reconcile ground-floor retail tenant accounts within mixed-use and multifamily properties, ensuring proper allocation of shared costs between retail and residential components.
• Financial Reporting & Close Management: Lead monthly, quarterly, and annual close processes for the retail property portfolio. Prepare property-level and consolidated reporting packages including variance analysis, occupancy cost summaries, and operational insights. Ensure accurate consolidation across multi-entity, multi-tenant, and multi-location structures. Review financial statements for GAAP compliance and ownership-ready presentation.
• General Ledger Oversight: Oversee journal entries, accruals, allocations, and account reconciliations across all retail and mixed-use entities. Maintain balance sheet integrity including fixed assets, prepaid expenses, tenant receivables, security deposits, and intercompany activity. Establish and enforce accounting policies and internal controls specific to retail property and mixed-use environments.
• Budgeting, Forecasting & Financial Analysis: Partner with retail operations and property management teams on annual budgets and rolling forecasts, including CAM pool projections and recovery estimates. Analyze variances in occupancy costs, operating expenses, and tenant revenue performance. Provide actionable insights on property-level NOI, margin performance, and retail KPIs. Support analysis related to lease expirations, tenant credit risk, and retail operational impacts on shared-cost structures.
• Compliance, Audit & Risk Management: Ensure compliance with GAAP, internal policies, and applicable federal, state, and local regulations. Coordinate internal and external audits, including CAM audit requests from tenants and lenders. Support sales & use tax, property tax, and retail-specific compliance requirements across Florida jurisdictions. Identify control gaps in lease billing and recovery processes; recommend and implement corrective actions.
• Systems & Process Improvement: Serve as the internal subject matter expert for Yardi Voyager across the retail and mixed-use portfolio - including lease setup, CAM pools, recovery configurations, and financial reporting modules. Lead or support system enhancements, automation initiatives, and new property onboarding within Yardi. Develop and maintain SOPs for CAM reconciliation, NNN billing, and retail close processes to ensure consistency across the portfolio. Partner with Operations, Property Management, and IT to streamline workflows and improve data integrity.
• Team Leadership & Development: Lead, mentor, and develop accounting staff supporting the retail and mixed-use portfolio. Manage workload planning, performance reviews, and professional development. Foster a collaborative, high-performance culture focused on accuracy, efficiency, and continuous improvement. Support hiring, onboarding, and training as the portfolio grows.
• Cross-Functional & Strategic Support: Serve as the primary accounting liaison to retail operations and property management leadership. Lead lender communications and coordinate monthly financial distributions for retail assets. Support ownership with property-level accounting questions, cash needs, and audit requirements. Contribute to special projects including acquisitions, new property onboarding, and system implementations. Assist the Director of Accounting with departmental planning and strategic initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level