Accounting Associate

Eskaton•Stockton, CA

About The Position

The Accounting Associate processes accounts receivable for resident care and oversees insurance information and authorization requests. The role supports the organization’s mission, core values, strategic plan, and goals, while maintaining confidentiality and professional boundaries. The position reports directly to the SNF Administrator and assists with daily Business Office operations, coverage of other administrative roles as needed, and special projects.

Requirements

Must be at least 18 years old.
High school diploma or equivalent required.
At least 1 year of previous experience with medical billing and authorizations required.
Strong documentation skills, including grammar, spelling, and organization.
Ability to read, write, and communicate in English with residents, staff, families, vendors, and business contacts.
Ability to pass a criminal background clearance check, drug screen, physical, and TB test.
Able to work more than 40 hours per week with Department Director approval and potentially work a varied schedule.
Excellent organizational and time-management skills.
Ability to communicate effectively, neutrally, and professionally with all levels of staff.
Ability to work as part of a team in a multitasking environment.
Flexibility to handle multiple priorities and adapt to high-pressure and changing business conditions.
Proficiency with computers and associated software.
If required to operate a company vehicle, must have a current State Driver’s License, meet driver eligibility requirements, and have an acceptable driving record for the past three years.

Responsibilities

Balance daily census reports in the EHR, including admissions, discharges, room changes, and payer changes.
Monitor Medicare days and notify Social Services and MDS when a resident approaches 100 days.
Monitor HMO authorizations for residents covered by Kaiser and other insurance companies, ensuring authorizations are current.
Monitor Medi-Cal cases, including pending applications and authorizations to treat.
Prepare statements for private-pay residents; collect payments and contact residents with outstanding balances by phone or collection letter.
Prepare Treatment Authorization Requests for residents covered by Medi-Cal.
Prepare and deposit weekly cash receipts and send copies to Eskaton.
Submit invoices and charges to the processor for month-end billing in a timely manner.
Verify insurance coverage for prospective admissions and patients who need or receive outpatient therapy.
Communicate daily with the processor or biller about patient accounts, authorizations, and cash receipts.
Communicate with the pharmacy, diagnostic lab, and other vendors about payer status and changes affecting accounts.
Work with the Controller to follow up on outstanding balances, aging accounts, and other accounts receivable issues.
Maintain accurate and up-to-date resident data in the EHR.
Maintain petty cash and assist with daily Business Office routines.
Provide coverage for other administrative positions as needed, including during vacations.
Maintain confidentiality and professional boundaries with staff, management, and vendors.
Respond to verbal and written communications within 24 hours.
Attend and participate in department meetings and assist with special projects as needed.
Help ensure the safety, health, and welfare of staff and residents; provide encouragement, guidance, and resources when needed.
Act as a positive role model and mentor for staff.
Follow company policies and the Corporate Compliance and Ethics Program Code of Conduct.
Perform other duties assigned by the direct supervisor or department Director.