Accounting Associate - Accounts Receivable

MedPro GroupFort Wayne, IN

About The Position

MedPro Group is an industry-leading Berkshire Hathaway insurance company seeking an Accounting Associate - Accounts Receivable. This role involves tracking and managing check payments, ensuring proper application of client payments, monitoring for credits, performing reconciliations, and managing client account inquiries. The associate will also coordinate with internal departments to resolve discrepancies, follow standard operating procedures, perform audits, and support special projects. The ideal candidate will have an Associate Degree in Finance, Accounting, or Business, with at least 1 year of accounts receivable experience and customer service experience preferred. Strong attention to detail, communication skills, and the ability to work collaboratively in a team environment are essential.

Requirements

  • Associate Degree in Finance, Accounting or Business.
  • 1+ years of accounts receivable experience.
  • Ability to maintain complete confidentiality and discretion in business relationships with customers and agents.
  • Motivation, adaptability and ability to manage multiple priorities.
  • Ability to deal effectively and collaborate with all employees and external business contacts while conveying a positive, service oriented attitude.
  • Good communication skills (interpersonal, written and electronically).
  • High attention to detail with a quality focus.
  • Ability to work well in a team environment.
  • Basic analytical and audit experience.
  • Basic experience in Excel required.

Nice To Haves

  • Customer service experience preferred.

Responsibilities

  • Track and manage check payments.
  • Ensure proper application of client payments and perform any needed payment or reinstatement follow-ups.
  • Monitor for credits on clients’ accounts and perform refunds as needed.
  • Perform monthly reconciliations of uncashed refund checks for resolution and reissue.
  • Manage basic client account inquiries from customers or distribution partners, resolving any account discrepancies.
  • Coordinate with internal departments to conduct basic research and resolve transaction discrepancies that result in billing issues.
  • Follow accounts receivable standard operating procedures.
  • Perform basic account audits and analyses.
  • Support special projects as assigned by manager.
  • Perform other duties as assigned.
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