Accounting Assistant

DSV • Woodbridge Township, NJ

4d • Onsite

About The Position

The Accounts Payable (AP) Accounting Assistant is a key contributor to the North America Shared Services team, supporting core AP operations and delivering high-quality customer service to both internal stakeholders and external vendors. This role is responsible for managing a high volume of inquiries, researching invoice and payment discrepancies, and ensuring timely resolution to prevent payment delays. This position requires strong analytical skills, attention to detail, and the ability to identify root causes to drive long-term process improvements. The AP Accounting Assistant plays an important role in maintaining strong vendor relationships, ensuring compliance with internal controls and service level agreements (SLAs), and safeguarding confidential financial information.

Requirements

• Minimum of 2 years of experience in Accounts Payable, accounting, or customer service
• Strong customer service mindset with the ability to handle high-volume inquiries professionally and efficiently
• Excellent communication skills, both written and verbal
• Strong analytical and problem-solving abilities with attention to detail
• Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment
• Proven ability to work cross-functionally and influence outcomes
• Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)

Nice To Haves

• Associate’s degree in Accounting, Finance, or related field
• Experience in a shared services environment
• Experience with SAP or similar ERP systems

Responsibilities

• Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
• Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
• Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
• Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
• Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
• Escalate complex or unresolved issues to management with appropriate documentation and analysis
• Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
• Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
• Reconcile vendor statements and maintain accurate vendor account records
• Support vendor compliance and maintain positive vendor relationships
• Provide guidance and support to operations teams on AP-related inquiries and processes
• Assist with special projects, reporting, and other duties as assigned by AP leadership

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed