Accounting and Billing Manager

Stotler Hayes Group•Pawleys Island, SC

About The Position

Stotler Hayes Group, LLC is seeking an Accounting and Billing Manager to oversee the firm’s billing operations, support financial reporting, and provide reliable financial insight to firm leadership. This role serves as a leader for a small accounting/billing team and works closely with attorneys and management to ensure accurate, timely billing across multiple fee structures. The position requires a strong foundation in law firm billing practices, generally accepted accounting principles, and trust accounting/IOLTA rules. The Accounting and Billing Manager is a focused individual who is reliable, and who is at ease in communicating tactfully and professionally with clients regarding their invoices and payments. Our team is comprised of 50 attorneys, paralegals, and operations staff. Each of our attorneys works remotely from co-working spaces or home offices around the country, supported by paralegals and operations staff located in the firm’s brick and mortar offices in South Carolina and Ohio. Our team members are detail-oriented, industrious, and engaging connoisseurs of healthcare law with an emphasis on securing payor sources for our long-term care industry clients. The practice involves the interplay of multiple related areas of law including Medicaid eligibility and reimbursement, administrative appeals, civil litigation, probate, collections, estate administration, and guardianships. All new team members are provided with onboarding and training, some of which is conducted in-person at one or more of our office locations.

Requirements

Accounting degree with thorough knowledge of generally accepted accounting principles
Minimum of 3 years of law firm accounting and billing experience desired
Ability to establish effective working relationships and lead a team
Strict adherence to confidentiality of client and firm matters
Strong verbal, written communication, and customer service skills required with
ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships with attorneys, staff, vendors, and clients
Energy, discipline, and self-motivation to thrive in a fully distributed work environment
Strong organizational and time management skills with the ability to prioritize tasks effectively and work in an environment with shifting priorities & time sensitive deadlines
Ability to perform complex financial functions, problem solving, and analysis with accuracy, in a persistent and resourceful manner
Ability to utilize computerized accounting and billing software programs with working knowledge of Mac/Apples, Microsoft Office 365 (excel), Adobe Acrobat, such as Clio, QuickBooks, LEDES
Demonstrates expertise and management of all facets of electronic billing with
knowledge and ability to understand billing systems functionality/capabilities and billing models
Ability to handle high billing volume in timely manner

Responsibilities

Oversee end-to-end billing operations for all client matters, ensuring accuracy, consistency, and timeliness
Manage billing across hourly, contingency, flat-fee, and hybrid arrangements
Review and resolve billing issues in coordination with attorneys and firm leadership
Support monthly close activities and prepare financial and billing reports
Analyze billing, realization, and collection trends and provide clear financial insight to the Executive Committee
Demonstrate working familiarity with trust/IOLTA requirements and support compliance with applicable state bar rules
Supervise and support a small accounting/billing team, ensuring clear workflows and accountability
Contribute ideas and practical recommendations to the development and refinement of billing policies, procedures, and SOPs
Maintain internal controls and documentation consistent with professional services best practices
Consistently follow up and work with clients on outstanding accounts receivable
Research and analyze to provide the best course of action for overdue balances
Proactively monitor potential errors that may result in the rejection of e-bills
Research and resolve billing issues. Identify and address potential issues relating to volume, workflow, and process improvement of the e-billing functions
Conduct monthly monitoring of outstanding receivables via various systems and reports
Provide updates to Senior Leadership Team to address any issues or trends
Administers the daily operations of the accounting department, including training, supervising and evaluating the department's staff
Pro-actively review and monitor billing transactions and activities to ensure accuracy, completeness, timeliness, and conformance to company policies
Perform and serve in a cross-functional capacity across all billing department functions
All other duties as necessary to support the firm’s accounting and billing functions.