Accounting Analyst (Remote in AZ)

First American•Scottsdale, AZ

1d•$21 - $28•Hybrid

About The Position

This is a Customer Service Help Desk position in the Finance Service Center. In this role, you will be working closely with our business partners to resolve issues related to shipping. You will be answering questions for internal and external customers and vendors related to Accounts Payable and Accounts Receivable. Responsibilities also include reviewing employee expense reports and approving for reimbursement. The ideal candidate enjoys interacting with customers over the phone and in email. We are looking for a quick learner who can master navigating various systems, including Oracle and Concur, to provide resolutions. The position is primarily remote; however, the Analyst must be able to work from the Scottsdale office when required.

Requirements

Bachelor's degree or an equivalent combination of education and experience.
Typically requires 2-4 years of analytical or related business experience.
Problem solving - identifying problems and reviewing related information to develop and evaluate options and implement solutions.
Strong computer skills including all applications in Microsoft Office.
Effective analytical, verbal, and written skills.
Ability to identify and research problems and resolve with appropriate solutions.
Ability to facilitate meetings with cross-functional teams.
General knowledge and understanding of accounting principles

Nice To Haves

Experience with Oracle, SAP Concur and/or Service First preferred.

Responsibilities

Interface with customers as the first point of contact to resolve customer service calls/queries/problems.
Create and analyze reports and make recommendations to management based on findings.
Support offshore staff by answering questions, providing training, and updating documentation as needed.
Assist with training of business process changes as needed.
Participate on teams for process improvement, cost reduction and issue resolution.