Account Support Specialist - Northside Otology

Northside Hospital Inc. • Alpharetta, GA

10d • Onsite

About The Position

Northside Otology is a medical and surgical practice dedicated to the diagnosis and treatment of hearing loss, ear disease, skull base tumors, and balance disorders for both adults and children. Our team of board-certified physicians and audiologists are committed to providing the highest quality care to our patients. This role performs as a cross-trained multi-functional team member of the office practice, ensuring accurate and timely charge capture and billing of office visits and inpatient charges, front office assistant responsibilities, precertification, scheduling, or other administrative functions as assigned. The specialist is responsible for collecting physician and technical superbills/rounding sheets daily, entering and verifying patient demographics and insurance information, and verifying medical benefits and obtaining preauthorization. This role is cross-trained in the billing process cycle, including charge capture, insurance, collections, and payment processing, including outsourced receivables.

Requirements

• High school diploma, equivalent education (GED), or post-secondary education.
• Two (2) years of experience in a clerical environment, preferably in a healthcare environment.

Nice To Haves

• Experience in a medical office setting.
• Ability to read and understand medical record chart.
• Basic typing skills
• Knowledge of current ICD-9 and CPT codes
• Ability to manage time of self and others.
• Basic math skills

Responsibilities

• Performs as a cross trained multi functional team member of the office practice.
• Ensures accurate and timely charge capture and billing of office visits and inpatient charges, front office assistant responsibilities, precertification, scheduling or other administrative functions as assigned.
• Responsible for collecting physician and technical superbills/rounding sheets daily.
• Enters and verifies patient demographics and insurance information.
• Verifies medical benefits and obtains preauthorization.
• Cross trained in the billing process cycle to include charge capture, insurance, collections and payment processing including outsourced receivables.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED