Account Supervisor

Reputation Partners•Chicago, IL

10d•$73,240 - $99,090•Onsite

About The Position

Reputation Partners is a leader in business communications with over 20 years of experience helping brands and organizations build and protect their reputations through integrated and strategic communications disciplines. The agency comprises top-tier media, content, and digital communications professionals who develop and implement internal and external communications programs, ranging from business marketing to corporate communications. Reputation Partners also assists clients in navigating challenges and risks, including cyber breaches and labor negotiations, by providing expert advice, guidance, and support during difficult times. The company is seeking a smart, business-minded communicator eager to address significant contemporary challenges and create impactful programs that drive and protect businesses.

Requirements

Bachelor’s degree in a related field.
4+ years of public relations or communications agency experience.
Proven experience executing award-winning, dynamic, and unique media relations campaigns across different sectors.
Proven experience learning new skills and becoming an expert in a diverse range of tactics.
Proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, Teams).
Ability to multi-task and handle multiple accounts simultaneously.
Strong written and verbal communication skills.
Solid understanding of core public relations tools and tactics, and how they are used.

Nice To Haves

Prior agency experience is preferred.
Teaching junior staff how to execute with efficiency and delivering results.

Responsibilities

Play a lead day-to-day role in the planning and execution of all facets of work conducted on behalf of clients.
Generate and proactively deliver novel and high-impact creative counsel that achieves client goals.
Develop communications frameworks, plans, messages, and materials, with support from junior staff as appropriate.
Review and provide constructive input to written materials produced by junior staff to ensure the highest quality work product.
Lead and/or support the execution of various media relations, social media, and events.
Pitch high-level media outlets and cultivate relationships with target media/reporters, including local and national business media and trade media (print, broadcast, and online).
Provide guidance to junior staff while coordinating the daily/tactical elements of client account work.
Independently and proactively source and provide account team leads with new ideas/opportunities.
Develop and nurture productive client relationships.
Regularly and efficiently update account team leads and the Senior Management Team about the status of ongoing client account work, ensuring they are informed prior to client calls/meetings.
Provide support, as needed, in managing issues/crises, including drafting communications materials and potentially managing junior staff on media/social media monitoring.
Use AI tools for appropriate work for efficiency and quality, following RP’s policies.
Evaluate AI-generated materials for strategy alignment.
Identify AI-enabled efficiencies for client work and internal processes.
Mentor junior staff by providing candid, timely, and constructive feedback on a regular basis.
Contribute to employee reviews by providing observations on strengths and areas for improvement.
Proactively and professionally surface performance issues of junior staff to the Senior Management Team.
Contribute to a positive workplace by identifying ways to recognize staff outside of formal promotions/pay raises.
Help to identify quality candidates for employment at the firm.
Contribute to the development of new business proposals and presentations, including research, strategy, tactics, and quality assurance.
When appropriate, participate in/present during formal new business pitches.