Account Supervisor

Reputation Partners•Chicago, IL

2d•$74,942 - $101,392

About The Position

Reputation Partners is a leader in business communications with over 20 years of experience helping brands and organizations build and protect their reputations through integrated and strategic communications disciplines. The agency comprises top-tier media, content, and digital communications professionals who develop and execute internal and external communications programs, ranging from business marketing to corporate communications. Reputation Partners also assists clients in navigating challenges and risks, providing advice and support during difficult times such as cyber breaches and labor negotiations. The company is seeking a smart, business-minded communicator to address significant challenges and create impactful programs that drive and protect businesses.

Requirements

Bachelor’s degree in a related field.
4+ years of public relations or communications agency experience.
Proven experience executing award-winning, dynamic, and unique media relations campaigns across many different sectors.
Proven experience learning new skills and becoming an expert in a diverse range of tactics and teaching junior staff how to execute with efficiency and delivering results.
Proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, Teams).
Ability to multi-task and handle multiple accounts simultaneously.
Strong written and verbal communication skills.
Solid understanding of core public relations tools and tactics, and how they are used.

Nice To Haves

Prior agency experience is preferred.

Responsibilities

Play a lead day-to-day role in the planning and execution of all facets of work conducted on behalf of clients.
Generate and proactively deliver novel and high-impact creative counsel that achieves client goals.
Develop communications frameworks, plans, messages, and materials.
Review and provide constructive input to written materials produced by junior staff.
Lead and/or support the execution of various media relations, social media, and events.
Pitch high-level media outlets and cultivate relationships with target media/reporters.
Provide guidance to junior staff while coordinating the daily/tactical elements of client account work.
Independently and proactively source and provide account team leads with new ideas/opportunities.
Develop and nurture productive client relationships.
Regularly and efficiently update account team leads and the Senior Management Team about the status of ongoing client account work.
Provide support, as needed, in managing issues/crises, including drafting communications materials and potentially managing junior staff on media/social media monitoring.
Use AI tools for appropriate work for efficiency and quality, following RP’s policies.
Evaluate AI-generated materials for strategy alignment.
Identify AI-enabled efficiencies for client work and internal processes.
Mentor junior staff by providing candid, timely, and constructive feedback.
Contribute to employee reviews by providing observations on strengths and areas for improvement.
Proactively and professionally surface performance issues of junior staff to the Senior Management Team.
Contribute to a positive workplace by identifying ways to recognize staff.
Help to identify quality candidates for employment at the firm.
Contribute to the development of new business proposals and presentations.
When appropriate, participate in/present during formal new business pitches.