Droga5 Account Supervisor

Accenture•New York, NY

3d•$62,800 - $182,600•Hybrid

About The Position

The Account Supervisor leads the process at scale, with flawless execution serving as the connective tissue between junior account staff, senior leaders, and other agency departments, including Project Management, Production and Creative. The Account Supervisor is the day-to-day glue between Droga5 and external agency partners, while also building effective relationships with key clients.

Requirements

Minimum of 5 years of client management experience in an advertising agency environment
Bachelor’s degree in a related field, or equivalent training and/or experience
Experience working in or with an advertising agency
Advanced knowledge of key business tools: Google Slides, Microsoft software
Familiarity with accounting/math principles
Exceptional written and verbal communication skills
High attention to detail and strong time-management and organizational skills
Strong client-service orientation
Flexible to evolving responsibilities and last-minute changes
Adept at using creative instincts and client intuition, to deliver the agency/creative POV
Flexibility to travel when needed

Responsibilities

Lead large and complex projects with minimal oversight from Account Director and keep the account running smoothy across projects and work streams
Provide clear and succinct creative direction and feedback to the team, and contribute to strategic initiatives by offering a sound point of view
Lead project meetings and presentations internally and with clients
Manage agency partners and drive IMC process, ensuring agency strategic and creative intent is maintained
Understand the bigger-picture and issues on the account, and manage projects with those in mind while also considering the dynamics of clients’ business and category and their implications on the work
Set the tone for the team by taking cues from leadership, and keep the team positive and focused on solutions
Push clients for clarity and help them understand what they need beyond what they ask for
Proxy for Account Director with most senior day-to-day clients as needed
Intuit potential complications and issues, anticipate the needs of senior clients through information gathered from their direct day-to-day clients and effectively manage up, bringing solutions to Account Director/Group Account Director
Develop the skills of junior team members, taking responsibility for their growth and development, and confidently delegate tasks and projects while remaining up to speed on all details
Help guide internal teams and clients based on the creative priorities of Droga5
Partner with the strategy team to fill in blanks with category and client insights for creative and brand briefs